Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Job Summary: We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.
Key Responsibilities:
- Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, ensuring coffee and products are always fresh and accurate, and delivering exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
- Restaurant Operations: Adhere to all operational standards and guidelines for product preparation, prepare all products accurately by following the order monitor, and communicate showcase and product needs to ensure availability for customers.
- Policies & Procedures: Follow all restaurant policies, procedures, and standards, practice proper hand washing techniques, and adhere to sanitation guidelines.
Requirements:
- Excellent Customer Service Skills: Friendly and welcoming attitude, ability to work in a fast-paced environment with a sense of urgency, and strong communication and interpersonal skills.
- Physical Requirements: Frequent reaching and manual dexterity, continuous standing on tiled surfaces, and ability to stand for long periods.
About Us: Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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