Customer Service Representative

4 weeks ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

Customer Service Representative

We are seeking a highly motivated and friendly Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.

Key Responsibilities:

  • Deliver outstanding customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Process food orders accurately and efficiently.
  • Maintain a clean and organized dining room, including the front counter and drive-thru area.
  • Work effectively as part of a team to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.

Physical Requirements:

  • Frequent reaching and manual dexterity.
  • Continuous standing on tiled surfaces.
  • Use of headset for order processing at the drive-thru.
  • Ability to stand for long periods.
  • Frequent walking and occasional lifting of supplies/products.

Clark Holdings Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



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