Lead Technical Support Specialist

2 weeks ago


Dublin, Ohio, United States eTek IT Services, Inc. Full time
Senior Field Service Technician

Role Overview: We are seeking a dedicated and skilled Senior Field Service Technician to join our team at eTek IT Services, Inc. This position requires a blend of technical expertise and strong interpersonal skills to provide exceptional support to our clients.

Technical Proficiencies:

  • Proficient in Windows operating systems, with a focus on troubleshooting Windows 7 and familiarity with Windows 10 for re-imaging and migration tasks.
  • Experience with Mac OS is advantageous.
  • Strong troubleshooting capabilities in Office 365.
  • Ability to diagnose network connectivity issues and assist users with Wi-Fi connectivity.
  • Basic knowledge of PowerShell for troubleshooting purposes.
  • Excellent documentation skills are essential.
  • A clean driving record is mandatory.
  • CompTIA A+ certification is a valuable asset.

Interpersonal Skills:

  • Demonstrates an ownership mindset when solving problems.
  • Acts as an advocate for customers, ensuring their needs are met.
  • Engages with CI-Care principles to enhance customer experience.
  • Values teamwork and possesses a strong customer service orientation.
  • Maintains a positive attitude, particularly towards military veterans.

Screening Questions: During the interview process, candidates may be asked to respond to a series of technical questions to assess their knowledge and problem-solving abilities.

We look forward to finding a candidate who embodies these qualities and can contribute to our mission at eTek IT Services, Inc.



  • Dublin, Ohio, United States Bayside Solutions Full time

    Job SummaryThis Technical Support Specialist position focuses on providing telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week.Key ResponsibilitiesProvide technical support by answering, evaluating, and prioritizing...


  • Dublin, Ohio, United States Brown Enterprise Solutions LLC Full time

    Job DescriptionBrown Enterprise Solutions LLC is a leading provider of technology consulting services and computer technology products to small and medium-sized businesses, government agencies, and educational institutions. We are seeking a highly skilled IT Support Specialist to join our team.Key Responsibilities:• Install, maintain, and repair computer...


  • Dublin, Ohio, United States Expedient Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Support Associate to join our team at Expedient. As an IT Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesHandle client tickets and questions, daily shift walks, routine audits, remote hands...


  • Dublin, Ohio, United States SMA Solar Technology AG Full time

    Senior Regional Customer Support SpecialistIn the role of Senior Regional Customer Support Specialist, you will collaborate with local Senior Experts across the EMEA region to address and resolve intricate technical challenges related to photovoltaic systems and their commissioning for our clientele.Manage customer queries concerning Home and Business...


  • Dublin, Ohio, United States SMA Solar Technology AG Full time

    Senior Regional Customer Support SpecialistIn the role of Senior Regional Customer Support Specialist, you will collaborate with local Senior Experts across the EMEA region to deliver solutions for intricate technical challenges related to photovoltaic systems and their commissioning for our clientele.Address customer queries concerning Home and Business...


  • Dublin, Ohio, United States Brown Enterprise Solutions LLC Full time

    Position Overview:Join the team at Brown Enterprise Solutions LLC as an IT Support Specialist in the vibrant field of technology services. In this role, you will be tasked with the installation, upkeep, and troubleshooting of both hardware and software systems for our organization and our esteemed clients. This is an opportunity to thrive in a fast-paced...


  • Dublin, Ohio, United States eInformatics Full time

    Become a Part of eInformatics as a Healthcare IT Support SpecialisteInformatics is on the lookout for a dedicated Healthcare IT Support Specialist to enhance our team of RIS and EHR professionals in the rapidly evolving healthcare technology sector. Our mission is to deliver exceptional service to healthcare providers throughout North America, and we seek...

  • Travel Nurse RN

    2 days ago


    Dublin, Ohio, United States Healthcare Support Full time

    Job SummaryHealthcare Support is seeking a skilled Travel Nurse RN to join our team as a Home Health Specialist. As a Travel Nurse RN, you will provide high-quality patient care in a home health setting, working closely with our clients to deliver exceptional healthcare services.Key ResponsibilitiesProvide comprehensive home health care services to patients,...


  • Dublin, Ohio, United States Dash Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Lead to join our team at Dash Technologies Inc. as a.NET Developer Lead.This is a full-time position that requires strong leadership and technical skills to lead our off-shore team.Key ResponsibilitiesLead the development of critical applications in a.NET environment with a strong focus...

  • Travel Nurse RN

    5 days ago


    Dublin, Ohio, United States Healthcare Support Full time

    Job SummaryHealthcare Support is seeking a skilled Travel Nurse RN to join our team as a Home Health Specialist. As a Travel Nurse RN, you will provide high-quality patient care in a home health setting, working closely with our clients to deliver exceptional healthcare services.Key ResponsibilitiesProvide comprehensive home health care services to patients,...


  • Dublin, Ohio, United States Healthcare Support Full time

    Job DetailsJob Title: Travel Nurse RN Home Health SpecialistJob Type: Travel NursingSpecialty: Home HealthDiscipline: Registered Nurse (RN)Contract Length: 13 weeksHours per Week: 40 hoursShift: 8 hours, daysEmployment Type: TravelJob RequirementsActive RN License: OH or CompactExperience: 1+ year of recent geriatric Home Health experienceSkills: Homecare...


  • Dublin, Ohio, United States Manpower Group Inc. Full time

    About the Role:Our esteemed client, a frontrunner in the global Data Center sector, is in search of a Cloud Infrastructure Support Specialist to enhance their team.As a Cloud Infrastructure Support Specialist, you will play a vital role within the Data Center Hardware Infrastructure Technical Support team, focusing on the upkeep and support of cutting-edge...


  • Dublin, Ohio, United States SMA Solar Technology AG Full time

    Senior Regional Customer Support SpecialistIn the role of Senior Regional Customer Support Specialist, you will collaborate with local Senior Experts across the EMEA region to deliver solutions for intricate technical challenges related to photovoltaic systems and their commissioning for our clientele.Address customer queries concerning Home and Business...


  • Dublin, Ohio, United States Linear 1 Technologies Full time

    Job OverviewSalary: Up to $73,000/year based on skills and experience.As an Intermediate IT Support Specialist, you will be integral in providing exceptional technical assistance across various technologies. This role requires a proactive individual who thrives in a collaborative environment, assisting a diverse clientele. Your responsibilities will...


  • Dublin, Ohio, United States Medical Mutual Full time

    Established in 1934, Medical Mutual stands as one of Ohio's premier health insurance providers, delivering assurance to over 1.6 million residents through a diverse range of high-quality health, life, disability, dental, vision, and indemnity plans. As a mutual organization, we prioritize our policyholders, dedicating ourselves to the development of...


  • Dublin, Ohio, United States Verdantas Full time

    Position OverviewWelcome to Verdantas, where we prioritize innovation and sustainability in every project. We are leaders in providing a wide range of environmental consulting, sustainable engineering, advanced modeling, and digital technology services. Our focus is on thriving markets that exhibit strong growth trends, allowing us to significantly influence...


  • Dublin, Ohio, United States Ability Matters Full time

    Position: Behavior Support Specialist (2nd Shift)About Us:Join a recognized team that has been honored with various accolades, including the Columbus Business First Diversity in Business Award for our exceptional commitment to inclusivity, the BBB International Torch Awards for Ethics, and The Ohio State University College of Education and Human Ecology...


  • Dublin, Ohio, United States Community Choice Financial Family of Brands Full time

    Job OverviewThe Community Choice Financial Family of Brands is in search of a Service Desk Tier 2 professional to deliver exceptional support for personal computers, various equipment, software applications, and network connectivity, while ensuring a high standard of customer service and effective resolution on the first contact.Key ResponsibilitiesDocument...


  • Dublin, Ohio, United States Pace® Life Sciences Full time

    About UsPace Life Sciences is a leading provider of pharmaceutical and biopharmaceutical services, dedicated to advancing the science of drug development.We offer a unique blend of expertise and resources to support our customers' operations, from early-phase R&D to clinical trials and commercial product support.Job Description**Technical Field Services...


  • Dublin, Ohio, United States Gutter Guards America Full time

    Job OverviewWe are a rapidly expanding home improvement organization seeking dedicated Customer Support Specialists who will serve as the primary contact between our company and its existing and prospective clients. The ideal candidate will excel in scheduling appointments for our sales team, addressing customer concerns, and responding to inquiries, all...