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Service Coordinator

2 months ago

Stockton, California, United States Holt of California Full time
Job Summary

Holt of California is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in supporting our mechanics, supervisors, and customers by performing a variety of administrative tasks.

Key Responsibilities
  • Administrative Support: Provide administrative support to our mechanics, supervisors, and customers by performing tasks such as processing mechanic labor, typing quotes and memos, and answering service department telephones.
  • Equipment Support: Assist with the maintenance and repair of equipment, including processing warranty claims and researching repair information for customers and mechanics.
  • Office Operations: Oversee the day-to-day operations of the Service office, including maintaining and updating the Service Procedure Manual and Standards of Performance.
  • Customer Service: Provide excellent customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: High school diploma or general education degree (GED); and/or five years related experience or equivalent combination of education and experience.
  • Skills: Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of customers or employees. Proficient with Microsoft Office Suite and Lotus Notes or equivalent e-mail server.
  • Experience: Experience in the automotive, construction, or industrial work sector is a plus.
Benefits
  • Competitive Salary: $23 to $27 hourly, depending on knowledge, skills, and ability to perform the responsibilities of the job.
  • Excellent Benefits Package: Medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time.
  • Career Advancement Opportunities: Holt of California offers career advancement opportunities and ongoing professional development.