Client Relationship Manager

1 week ago


Austin, Texas, United States BrightView Landscapes Full time

Position Overview

At BrightView Landscape Services, we pride ourselves on building exceptional teams that drive success. If you envision a rewarding career, consider joining a top-tier team where your potential can flourish. We are currently seeking an Account Manager to enhance our client relationships.

Key Responsibilities:

As the primary liaison for our clients, you will cultivate enduring partnerships that promote satisfaction, retention, and additional sales opportunities. You will also manage field operations and oversee a Production Manager, ensuring outstanding service delivery.

Your main duties will include:

  • Client Engagement:
    • Nurturing and sustaining long-term client relationships
    • Conducting site evaluations with clients to confirm quality and service standards
    • Addressing client issues to facilitate contract renewals
  • Sales Initiatives:
    • Actively proposing site improvement suggestions to clients
    • Generating referrals from current clients for the Business Developer
    • Preparing precise estimates for both new and existing clients while ensuring profitability
  • Operational Leadership:
    • Supporting the overall management of the branch
    • Ensuring healthy accounts receivable levels
    • Collaborating with the Branch Administrator to keep client databases current

Ideal Candidate Profile:

  • Minimum of 1 year supervisory experience in the landscape or service sector
  • An associate's degree in a business-related discipline or equivalent experience
  • At least 3 years of customer service, management, and leadership experience in a relevant field

Preferred Qualifications:

  • Skills in coaching and team development

Work Environment:

At BrightView, we are committed to both our clients and our team members. As the leading landscape company in the nation, we maintain a close-knit, supportive atmosphere that fosters a sense of belonging.

If you are eager to be part of a dynamic team that tackles ambitious projects, you may have found the right opportunity. With a diverse range of services, including landscape design, development, maintenance, and enhancements, the possibilities for your career growth are limitless.

Continuous Growth:

Just like the communities we serve, you are on a journey of professional and personal development. Alongside competitive compensation, you may be eligible for various benefits, including:

  • Paid time off
  • Health and wellness benefits
  • 401k retirement savings plan

Begin Your Career Journey with Us



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