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Client Relationship Manager

2 months ago

Austin, Texas, United States BrightView Landscapes Full time

Position Overview

At BrightView Landscape Services, we pride ourselves on cultivating exceptional teams. If you envision a rewarding career, consider becoming part of a premier team where your potential can flourish. We are in search of an Account Manager. Can you see yourself thriving in this role?

Key Responsibilities:

As the primary liaison for our clients, you will be instrumental in nurturing long-lasting relationships that enhance satisfaction, promote retention, and encourage additional sales. You will also oversee field operations and manage a Production Manager, who collaborates with the crew to ensure outstanding service delivery.

Your responsibilities will include:

Client Engagement:
  • Cultivating and sustaining enduring relationships with clients
  • Conducting site assessments with clients to verify quality and service standards
  • Addressing client concerns to facilitate contract renewals
Sales Initiatives:
  • Proactively proposing site improvement suggestions to clients
  • Generating referrals from current clients and forwarding them to the Business Developer
  • Preparing precise estimates for both new and existing clients while ensuring acceptable profit margins that align with the branch's financial objectives
Operational Leadership:
  • Supporting the overall management of the branch
  • Ensuring healthy accounts receivable levels
  • Collaborating with the Branch Administrator to maintain current client information in branch databases

Ideal Candidate Profile:

Minimum of 1 year of supervisory experience in the landscaping or service sector An associate's degree in a business-related discipline or equivalent experience At least 3 years of prior experience in customer service, management, and leadership within an organization, the landscaping sector, or local market

Preferred Qualifications:

Ability to mentor and develop teams

Work Environment:

At BrightView, we are equally dedicated to serving our clients and supporting one another. As the leading landscape company in the nation, we maintain a close-knit company culture that fosters a supportive atmosphere for our team members.

If you are eager to be part of a talented group that tackles ambitious projects, you may have found your ideal opportunity. With our diverse range of services, including landscape design, development, maintenance, and enhancements, the possibilities for what we can achieve together are limitless.

Continuous Growth

Like the communities we serve, you are on a continuous journey of discovery to shape your career and personal growth. In addition to exceptional opportunities and competitive compensation, you may qualify for benefits and perks such as:

Paid time off Health and wellness benefits 401k retirement plan

Embark on Your New Career Path