Client Relationship Specialist
2 weeks ago
Company Overview:
Third Bridge stands as a premier investment research organization, delivering comprehensive solutions tailored for the world's leading investors and business executives. Our unique blend of human insights and investor-led content, coupled with a global network of experts, sets us apart in the industry. We cater to over 1,000 investment firms, ensuring around-the-clock support through our dedicated team of 1,500 professionals across multiple locations.
What You Will Do:
As an Account Management Associate, your primary focus will be to assist your portfolio of clients in leveraging the extensive range of research solutions offered by Third Bridge. You will cultivate enduring, trust-based relationships with managers of credit funds, hedge funds, and mutual funds, engaging with investors daily to enhance their investment strategies.
With the backing of a supportive team, you will develop a profound understanding of our offerings, aligning them with the preferences and requirements of our clients. Your approach will prioritize assistance over sales, driving account growth by pinpointing relevant content and connecting clients with industry experts to maximize their engagement and our visibility.
You will maintain up-to-date records of client preferences and essential account information, enabling you and your team to provide a customized content delivery experience. This position presents an exciting opportunity to be part of a newly established team and collaborate with colleagues across our international organization, including fellow account managers, research analysts, sales, finance, legal, and product teams, all while embodying our One Third Bridge philosophy.
QualificationsWhat You Bring:
As someone early in your sales or account management journey, you possess some experience in customer-facing roles and are eager to refine your skills and expand your commercial acumen. Your enthusiasm for learning and taking full advantage of the training and exposure provided by this role is essential.
You thrive in a collaborative environment, sharing insights and expertise while remaining open to learning from others. Your ability to foster positive relationships with both colleagues and clients is a significant asset, enabling you to advise and influence effectively.
While prior experience in sales or account management is advantageous, your target-driven mindset and strong work ethic are paramount. Excellent communication skills, both written and verbal, are crucial for success in this role. Although English is the primary language of our international business, proficiency in additional languages may be beneficial when engaging with certain clients.
Compensation and BenefitsHow You Will Be Rewarded:
• Competitive salary of $60,000 plus on-target earnings and benefits
• Generous vacation policy starting at 15 days, increasing to 20 days after two years of service, in addition to US holidays
• Personal development allowance of $1,150 annually
• Comprehensive health insurance options, including coverage through Empire Blue Cross Blue Shield
• Medical, dental, and vision insurance, along with a personal Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401K matching up to 5% of your base salary, life insurance, long-term disability coverage, dependent care FSA, and pet insurance
• Flexible work arrangements, including the option to work remotely for one month each year, two annual volunteer days, and 'Summer Fridays'
• Recognition program allowing you to earn points for various rewards
• Engaging social environment with weekly gatherings and daily refreshments
• Commitment to corporate social responsibility, environmental sustainability, and diversity and inclusion initiatives
• Opportunities for innovation and idea-sharing through various events.
At Third Bridge, we recognize that true innovation stems from a diverse team. We are dedicated to fostering an inclusive workplace and proudly uphold our status as an equal opportunity employer. If you are uncertain about your fit for this role, we encourage you to apply, and we will gladly consider your application.
All candidates must have authorization to work in the US by the start of employment.
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