Executive Director, Luxury Retail Operations

3 weeks ago

New York, New York, United States Gianni Versace S.r.l. Full time

About the Role:

We are seeking a highly experienced and results-driven Executive Director to lead our Luxury Retail Operations in North America. As a key member of our leadership team, you will be responsible for developing and executing the overall retail strategy for the region, aligning it with the company's objectives and brand vision.

Key Responsibilities:

  • Develop and execute the overall retail strategy for North America, ensuring alignment with the company's objectives and brand vision.
  • Oversee the performance and profitability of the boutique and outlet channels, ensuring consistent and exceptional customer service standards are met.
  • Collaborate with cross-functional teams, including Marketing, Merchandising, and Operations, to ensure effective coordination and implementation of retail initiatives.
  • Manage the Retail Operations team, providing guidance and support in areas such as inventory management and store operations.
  • Partner with the Global Retail Excellence team to develop and implement training programs and guidelines to enhance the performance and capabilities of retail staff.
  • Analyze market trends, consumer behavior, and competitor activities to identify new opportunities and make data-driven decisions to improve retail performance.
  • Monitor key performance indicators (KPIs) and financial metrics to track the success of retail initiatives, identify areas for improvement, and develop action plans accordingly.
  • Foster strong relationships with key stakeholders, including retail partners, vendors, and internal teams, to drive collaboration and achieve business objectives.

Requirements:

  • Bachelor's degree
  • 10 years of experience in a senior retail leadership role within the fashion luxury industry, with a strong focus on boutiques.
  • Proven track record of driving sales growth and achieving financial targets in a multi-channel retail environment.
  • Extensive knowledge of luxury retail market trends, consumer behavior, and competitor landscape.

What We Offer:

  • Generous PTO & Holiday Schedule
  • Summer Fridays
  • Internal mobility across Versace, Jimmy Choo, and Michael Kors
  • Cross-brand Discount
  • Exclusive Employee Sales
  • 401k Match
  • Paid Parental Leave
  • Thrive Wellness Program (seasonal in-office massages and more)
  • Commuter Benefits
  • Gym Discounts

At Gianni Versace S.r.l., we are committed to creating a diverse and inclusive workplace. We believe that success comes from our differences and strive to inspire change and growth within each other.

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