Retail Operations Director

3 weeks ago


New York, New York, United States New York Pilates Full time
Job Title: Retail Operations Director

We are seeking a highly skilled Retail Operations Director to join our team at New York Pilates. As a key member of our leadership team, you will be responsible for driving the success of our retail division, managing all aspects from market research to inventory and production.

Key Responsibilities:

  • Manage retail sales across all studios, setting weekly, monthly, and quarterly sales goals per studio.
  • Build and maintain vendor relationships, negotiate pricing, and source new retail ideas.
  • Monitor trends by visiting competitors for merchandising insights to identify display and merchandising opportunities and standards within each studio.
  • Organize and operationalize retail processes using clear spreadsheets and inventory tracking tools.
  • Oversee all e-commerce purchases, managing orders from placement to delivery.
  • Collaborate with design teams on product development and production, manage vendor relationships and inventory logistics.
  • Gather real-time customer feedback through daily studio visits and ensure familiarity with all product offerings.
  • Research trends and competitors, suggesting new products and developing SKU strategies.
  • Drive sales strategies both in-store and online, adjusting based on sales data and trends.
  • Lead retail teams, set budgets, analyze profitability, and foster growth.

Requirements:

  • BA in Retail Management or Business or 5+ years of relevant experience.
  • Extensive experience in retail management, ideally within the boutique fitness or wellness industries.
  • Proven ability to develop successful product lines, manage production processes, and optimize inventory.
  • Expertise in market research, SKU management, and supply chain oversight.
  • Eye for design and visual merchandising experience, a plus.
  • Demonstrated history in vendor management and negotiations.
  • Working knowledge of Microsoft Excel.
  • Ability to communicate clearly and effectively with various teams and personalities.

Perks:

  • Competitive Compensation: $100,000-$130,000 + bonus.
  • PTO: Our teams work hard, and we never want burnout to happen. We create a balanced environment.
  • Tuition Assistance: We offer a quarterly stipend for Continuing Education opportunities.
  • Medical & 401k: Available for full-time employees.
  • Free NYP Membership: Take classes and enjoy complimentary passes each month.
  • 50% off retail: Rock our products every day.


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