Retail Operations Director
3 weeks ago
We are seeking a highly skilled Retail Operations Director to join our team at New York Pilates. As a key member of our leadership team, you will be responsible for driving the success of our retail division, managing all aspects from market research to inventory and production.
Key Responsibilities:
- Manage retail sales across all studios, setting weekly, monthly, and quarterly sales goals per studio.
- Build and maintain vendor relationships, negotiate pricing, and source new retail ideas.
- Monitor trends by visiting competitors for merchandising insights to identify display and merchandising opportunities and standards within each studio.
- Organize and operationalize retail processes using clear spreadsheets and inventory tracking tools.
- Oversee all e-commerce purchases, managing orders from placement to delivery.
- Collaborate with design teams on product development and production, manage vendor relationships and inventory logistics.
- Gather real-time customer feedback through daily studio visits and ensure familiarity with all product offerings.
- Research trends and competitors, suggesting new products and developing SKU strategies.
- Drive sales strategies both in-store and online, adjusting based on sales data and trends.
- Lead retail teams, set budgets, analyze profitability, and foster growth.
Requirements:
- BA in Retail Management or Business or 5+ years of relevant experience.
- Extensive experience in retail management, ideally within the boutique fitness or wellness industries.
- Proven ability to develop successful product lines, manage production processes, and optimize inventory.
- Expertise in market research, SKU management, and supply chain oversight.
- Eye for design and visual merchandising experience, a plus.
- Demonstrated history in vendor management and negotiations.
- Working knowledge of Microsoft Excel.
- Ability to communicate clearly and effectively with various teams and personalities.
Perks:
- Competitive Compensation: $100,000-$130,000 + bonus.
- PTO: Our teams work hard, and we never want burnout to happen. We create a balanced environment.
- Tuition Assistance: We offer a quarterly stipend for Continuing Education opportunities.
- Medical & 401k: Available for full-time employees.
- Free NYP Membership: Take classes and enjoy complimentary passes each month.
- 50% off retail: Rock our products every day.
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