Customer Service Representative
6 days ago
Team Member Role at Dhillon Foods Inc
We are seeking a skilled and enthusiastic Team Member to join our team at Dhillon Foods Inc. As a Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring a positive dining experience in our restaurant or drive-thru window.
Key Responsibilities:
- Deliver outstanding customer service, addressing guest inquiries and resolving issues in a professional and courteous manner.
- Operate the cash register, process transactions, and maintain a high level of accuracy in handling customer payments.
- Prepare and store food and beverages, adhering to food safety and sanitation standards.
- Maintain the appearance of the dining room and exterior of the restaurant, ensuring a clean and welcoming environment for our guests.
- Collaborate with colleagues to achieve team goals, promoting a positive and inclusive work environment.
- Be willing to learn and adapt to new procedures, technologies, and menu items.
- Meet the physical demands of the role, including lifting and carrying up to 25 pounds.
- Work a flexible schedule, including evenings, weekends, and holidays, as needed.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift and carry up to 25 pounds, and stand for long periods.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
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