Customer Service Representative

6 days ago


San Leandro, California, United States Dhillon Foods Inc Full time

Team Member Role at Dhillon Foods Inc

We are seeking a skilled and enthusiastic Team Member to join our team at Dhillon Foods Inc. As a Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring a positive dining experience in our restaurant or drive-thru window.

Key Responsibilities:

  • Deliver outstanding customer service, addressing guest inquiries and resolving issues in a professional and courteous manner.
  • Operate the cash register, process transactions, and maintain a high level of accuracy in handling customer payments.
  • Prepare and store food and beverages, adhering to food safety and sanitation standards.
  • Maintain the appearance of the dining room and exterior of the restaurant, ensuring a clean and welcoming environment for our guests.
  • Collaborate with colleagues to achieve team goals, promoting a positive and inclusive work environment.
  • Be willing to learn and adapt to new procedures, technologies, and menu items.
  • Meet the physical demands of the role, including lifting and carrying up to 25 pounds.
  • Work a flexible schedule, including evenings, weekends, and holidays, as needed.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift and carry up to 25 pounds, and stand for long periods.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.


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