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Customer Service Representative
2 months ago
Job Summary:
The Retail Sales Associate will play a key role in enhancing the customer experience and driving sales growth at American Freight. As a sales professional, you will be responsible for providing exceptional customer service, achieving sales targets, and maintaining a well-organized and merchandised sales floor.
Key Responsibilities:
- Identify customer needs and provide tailored solutions using approved sales practices and guidelines.
- Meet or exceed sales performance standards consistently.
- Stay up-to-date on merchandise lines, product features, benefits, and availability to respond to customer inquiries.
- Process customer transactions accurately and efficiently in the Point of Sale system.
- Complete required training and participate in ongoing learning opportunities to enhance sales skills and product knowledge.
- Collaborate with other sales and sales support associates to provide superior customer service and achieve sales goals.
- Perform other duties as assigned to support the sales team and maintain a positive work environment.
Requirements:
- Availability to work day, evening, and weekend shifts.
- Ability to work in a fast-paced retail environment.
- Excellent communication and interpersonal skills.
- Basic math skills and accuracy with handling cash and operating a Point of Sale system.
- Ability to lift up to 25 pounds and stand for long periods.
Benefits:
- Competitive hourly rate.
- Opportunity to earn a sales bonus based on individual sales performance.
- Flexible scheduling for part-time openings.
Equal Opportunity Employer:
American Freight is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
