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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the highest level of service.
Key Responsibilities- Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer orders and track product availability to ensure timely delivery.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Maintain accurate and up-to-date records of customer interactions and issues.
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficient in Microsoft Office Suite.
- Ability to lift up to 20 pounds and stand for long periods of time.
At Lineage Logistics, we offer a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
