Fraud Prevention Analyst

2 weeks ago

Minneapolis, Minnesota, United States Park State Bank Full time

CORE VALUES: At Park State Bank, we uphold our core values of GROWTH, TEAMWORK, RESPONSIVENESS, TRANSPARENCY, and INNOVATION in every aspect of our operations.

MISSION: Our mission is to provide outstanding client service, strategic banking solutions, and a community-oriented experience.

POSITION SUMMARY: The Fraud Specialist is essential in protecting our institution and clients from fraudulent activities. This role encompasses the implementation of robust fraud management processes and procedures. Responsibilities include monitoring transactions, investigating suspicious behaviors, and collaborating with various teams to ensure the safety of the bank and its customers. The ideal candidate will possess strong analytical skills, attention to detail, and effective communication abilities, alongside a commitment to upholding the highest security standards.

PRIMARY RESPONSIBILITIES:

  1. Strategy Development: Formulate and execute comprehensive fraud prevention strategies and frameworks, creating policies that align with industry best practices.
  2. Fraud Detection: Scrutinize and assess transactions, customer accounts, and financial activities to uncover potential fraudulent actions.
  3. Investigation: Perform in-depth investigations of suspicious activities, including analyzing transaction histories and customer profiles to validate claims.
  4. Reporting: Generate and submit detailed reports on suspected fraudulent activities, documenting findings and recommendations.
  5. Communication: Work collaboratively with internal departments, including Retail, Compliance/BSA, Deposit Operations, and IT, to share insights and coordinate fraud prevention efforts.
  6. Compliance: Ensure strict compliance with all applicable laws, regulations, and industry standards related to fraud investigation and prevention.
  7. Evidence Management: Maintain a secure and organized system for storing evidence and documentation pertaining to fraud cases.
  8. Training and Awareness: Provide guidance to staff and clients on identifying and responding to fraudulent activities, promoting security best practices.
  9. Continuous Improvement: Stay informed about emerging fraud trends and techniques, recommending enhancements to fraud prevention measures.

WORKING CONDITIONS: The role is primarily office-based with minimal risk of personal injury. It requires prolonged mental and visual concentration and may involve stressful situations due to multiple priorities and deadlines. Standard working hours apply, with potential unscheduled evening and weekend work to accommodate client needs. Occasional travel may be necessary.

ROLE QUALIFICATIONS:

Education: A 2- or 4-year degree in accounting or business is preferred. Certification as a Fraud Specialist (CFS) is also advantageous.

Experience: A minimum of 3 years in financial services with a strong background in fraud prevention, detection, or investigation is highly desirable.

Skills: Strong analytical and critical thinking abilities, attention to detail, and the capacity to work independently are essential. Familiarity with fraud detection tools, banking regulations, and security protocols is required. Excellent communication skills, both written and verbal, are necessary, along with the ability to maintain confidentiality and manage sensitive information.

PERFORMANCE MEASURES: Success will be evaluated based on timely execution of tasks, adherence to core values, fraud loss volume, and audit performance.

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