Commercial Operations Support Coordinator

1 week ago

Raleigh, North Carolina, United States Catalyst Clinical Research LLC Full time
Job Overview

Position Summary: The Commercial Support Specialist plays a vital role in delivering strategic and administrative support to the entire Commercial division, while also overseeing administrative duties for designated executives or senior leaders.


Key Responsibilities:

  • Commercial Support Duties:
    • Assist the Business Development team in organizing remote and client meetings.
    • Manage sales enablement tools, training programs, and onboarding procedures.
    • Coordinate logistics for remote, client, and team meetings.
    • Ensure adherence to internal CRM guidelines and maintain operational standards.
    • Monitor and support deliverables for significant executive meetings, team collaborations, and town halls.
  • Executive Assistant Duties:
    • Provide high-level administrative assistance to executives or senior leaders within the Commercial sector:
      • Organize and book travel arrangements.
      • Manage and synchronize calendars.
      • Prepare and submit expense reports.
    • Compile and prepare reports, presentations, and various documents for review.
    • Facilitate administrative tasks related to document printing, scanning, mailing, and electronic signatures.

Supervisory Responsibilities: Not applicable.


Qualifications:

  • Education: Bachelor's degree preferred.
  • Experience: Over 15 years of experience in supporting business development, sales cycles, and related sales operations functions. Previous experience in the CRO industry is preferred.

Required Skills:

  • Highly proactive with the ability to manage multiple tasks and prioritize effectively.
  • Exceptional organizational skills with a keen attention to detail, especially under pressure.
  • Sound judgment with the capability to make timely and informed decisions.
  • Strong problem-solving and analytical abilities.
  • Proficient in CRM systems.
  • Advanced skills in Microsoft Office Suite, particularly Outlook and PowerPoint.
  • Adaptable, flexible, and willing to thrive in a dynamic environment with shifting priorities.
  • Excellent communication, interpersonal, and collaboration skills.
  • Able to engage with a diverse range of individuals across all organizational levels.
  • Occasional travel may be necessary.

Working Conditions: Primarily sedentary work involving sitting or standing, with occasional lifting of objects up to 50 pounds.


Note: Applicants must be authorized to work for any employer in the U.S. Sponsorship for employment visas is not available.

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