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Commercial Operations Support Coordinator

2 months ago

Raleigh, North Carolina, United States Catalyst Clinical Research LLC Full time
Job Overview

Position Summary: The Commercial Operations Support Coordinator will deliver extensive strategic and administrative support to the entire Commercial division, while also overseeing administrative responsibilities for designated executives or senior leaders.


Key Responsibilities:

  • Commercial Support Duties:
    • Assist the Business Development team with remote and client meetings.
    • Maintain and enhance sales enablement tools, training, and onboarding processes.
    • Coordinate logistics for remote, client, and team meetings.
    • Ensure adherence to internal CRM guidelines and maintain compliance.
    • Monitor and support deliverables for key executive meetings, team collaborations, and town halls.
  • Executive Assistance Duties:
    • Provide high-level administrative support for executives or senior leaders in the Commercial sector:
      • Arrange and book travel itineraries.
      • Manage and coordinate executive calendars.
      • Prepare and submit expense reports.
    • Compile and prepare reports, presentations, and other documents for review.
    • Offer administrative support for document printing, scanning, mailing, and electronic signatures of business documents.

Supervisory Responsibilities: Not applicable.


Qualifications:

  • Education: Bachelor's degree preferred.
  • Experience: Over 15 years of experience in supporting business development, sales cycles, and related sales operations. Previous experience in the CRO industry is preferred.

Required Skills:

  • Highly proactive with the ability to multitask and prioritize effectively.
  • Exceptional organizational skills with a keen attention to detail, even under pressure.
  • Sound judgment with the ability to make timely and informed decisions.
  • Strong problem-solving and analytical capabilities.
  • Proficient in CRM systems.
  • Advanced proficiency in Microsoft Office Suite, particularly Outlook and PowerPoint.
  • Adaptable, flexible, and willing to work in a dynamic environment with shifting priorities.
  • Excellent communication, interpersonal, and collaboration skills.
  • Able to engage with a diverse range of individuals across all organizational levels.
  • Occasional travel may be necessary.

Working Conditions: Primarily sedentary work involving sitting/standing, with occasional lifting of objects up to 50 pounds.


Note: Applicants must be authorized to work for any employer in the U.S. Sponsorship for an employment visa is not available.

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