Hospitality Service Associate

2 weeks ago

Monterey, California, United States Davidson Hospitality Full time

Overview

Are you prepared to advance your career in the hospitality sector? Become a part of our innovative team at Davidson Hospitality, where we are reshaping the landscape of guest services and setting new standards in the industry.

Our commitment is to make a significant impact. Join us in making that impact #davidsondifference.

We are eager to connect with driven professionals at our upcoming hiring event.

Here’s what you should know:

Essential First Step: Ensure you complete your online application prior to the event. This allows us to concentrate on getting to know you during the interview. What to expect: Engaging interviews with our leadership team, insights into our forward-thinking approach, and the chance to demonstrate your unique skills.

Are you a customer-focused individual with a zeal for hospitality? Join our team as a Hospitality Service Associate and be integral in crafting exceptional guest experiences. With enthusiasm and a welcoming demeanor, you will be the friendly face that greets and assists our guests throughout their journey. From smooth check-ins to offering valuable local insights, you will play a vital role in ensuring our guests feel appreciated and valued. If you thrive in a dynamic environment, possess excellent communication abilities, and have a genuine desire to exceed guest expectations, this is an ideal opportunity for you to showcase your hospitality expertise and create a lasting impression.

Responsibilities:

Welcome and greet guests with a warm and inviting attitude, establishing a positive first impression. Manage check-in and check-out processes efficiently, ensuring precision and attention to detail. Provide comprehensive information about facility offerings, services, and local attractions. Address guest inquiries and resolve any issues or complaints promptly and professionally. Process guest transactions and maintain accurate records. Collaborate with other departments to fulfill guest requests and guarantee a seamless experience. Keep the front desk area clean and organized. Assist with administrative duties, such as answering phone calls and managing reservations.

Join our vibrant team as a Hospitality Service Associate and contribute to creating memorable guest experiences in a rewarding hospitality environment.

Qualifications:

High school diploma or equivalent. Previous cash handling experience is essential. Outstanding communication skills. Proficient computer skills. Flexibility to work varied hours, including weekends and holidays. Strong problem-solving abilities. Capacity to multitask and operate in a fast-paced setting. Experience in customer service is preferred. Familiarity with hotel or resort operations is advantageous.

Benefits:

Davidson Hospitality Group is a recognized leader in full-service hospitality management, overseeing hotels, restaurants, and entertainment venues across the nation. As a trusted partner for leading brands, Davidson combines a unique entrepreneurial management style with the extensive expertise of a larger organization. Our commitment to delivering value is reflected in our rich benefits program designed to enhance the lives and well-being of our team members and their families.

Comprehensive Medical Coverage Dental & Vision Insurance 24/7 Telehealth Services Complimentary Maintenance Medications Pet Insurance Options Discounts on Hotel Stays Tuition Assistance Programs Paid Time Off (including vacation, sick leave, bereavement, and holidays). 401K Matching Contributions

Working at Davidson is a unique experience. It transcends a mere job; it is a calling. Here, you play a vital role in redefining the quality of hospitality delivered to our guests, clients, partners, and each other.

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