Hospitality Service Specialist

2 weeks ago

Monterey, California, United States Davidson Hospitality Full time

Overview

Are you ready to advance your career in the hospitality sector? Join our innovative team at Davidson Hospitality, where we are redefining excellence in service and creating memorable experiences for our guests.

We are dedicated to making a positive impact. Be a part of the change and embrace the #davidsondifference.

We are eager to connect with motivated professionals at our upcoming hiring event.

Key Information:

Essential First Step: Complete your online application prior to the event to allow us to focus on understanding your unique skills during the interview. What to Expect: Engage in on-site interviews with our leadership team, gain insights into our forward-thinking approach, and showcase your individual talents.

Role Responsibilities:

Welcome and greet guests with a warm demeanor, ensuring a positive initial impression. Efficiently manage check-in and check-out processes, demonstrating accuracy and attention to detail. Provide comprehensive information regarding hotel amenities, services, and local attractions. Address guest inquiries and resolve any issues or complaints promptly and professionally. Process guest transactions and maintain precise records. Collaborate with various departments to fulfill guest requests and ensure a seamless experience. Uphold cleanliness and organization at the front desk area. Assist with administrative duties, including answering phone calls and managing reservations.

Join our vibrant team as a Hospitality Service Specialist and contribute to creating unforgettable guest experiences in a dynamic and fulfilling environment.

Qualifications

High school diploma or equivalent required. Previous experience with cash handling is essential. Outstanding communication skills are necessary. Proficient computer skills are required. Flexibility to work varied hours, including weekends and holidays. Strong problem-solving abilities are essential. Capacity to multitask and thrive in a fast-paced environment. Experience in customer service is preferred. Familiarity with hotel or resort operations is advantageous.

Benefits

Davidson Hospitality Group is a distinguished, full-service hospitality management organization overseeing hotels, restaurants, and entertainment venues across the nation. We pride ourselves on our unique management style that combines the personal touch of a small company with the extensive expertise of a larger organization.

Our commitment to delivering value extends to our team members, offering a comprehensive benefits program designed to enhance the well-being of our employees and their families.

Multiple tiers of medical coverage. Dental and vision insurance. 24/7 telehealth services. Complimentary maintenance medications. Pet insurance options. Discounts on hotel stays. Tuition reimbursement programs. Paid time off, including vacation, sick leave, bereavement, and holidays. 401K matching contributions.

At Davidson, working is more than just a job; it’s a calling. Every role contributes to our mission of redefining quality hospitality for our guests, clients, partners, and each other.

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