Customer Service Advocate

2 weeks ago


Gilbert, Arizona, United States Serenity Healthcare Full time
Job Description

Customer Care Specialist
Location: Remote

Become a vital part of our dedicated team at Serenity Healthcare, where we prioritize exceptional service and patient satisfaction. We are seeking a Customer Care Specialist to assist our clients in navigating their healthcare needs and ensuring a seamless experience. In this role, you will be instrumental in upholding our commitment to quality care and fostering trust with our patients.

Benefits

  • Competitive salary with performance incentives
  • Comprehensive health benefits and retirement savings options
  • Ample paid time off and holiday leave
  • Discounts on healthcare services and products

Responsibilities

  • Guide clients in understanding their healthcare options and services
  • Deliver outstanding customer support throughout the patient journey
  • Achieve and surpass service goals consistently
  • Maintain current knowledge of healthcare services and industry developments

Qualifications

  • High school diploma or equivalent required
  • Experience in customer service or healthcare preferred
  • Excellent communication and interpersonal abilities
  • Capability to thrive in a dynamic environment
  • Commitment to patient care and service excellence

About Us
At Serenity Healthcare, we are devoted to enhancing the patient experience through innovative solutions and compassionate service. Our mission is to exceed expectations and cultivate lasting relationships with our clients. Join us in our pursuit of excellence in healthcare.



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