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Customer Service Representative

2 months ago

Gilbert, Arizona, United States Ralphs Grocery Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Cashier/Checkout Clerk to join our team at Ralphs Grocery Company. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and safe shopping environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Process customer transactions quickly and accurately, handling various payment methods and maintaining a high level of cash handling skills.
  • Maintain a clean and safe shopping environment by restocking shelves, sweeping and mopping floors, and reporting any hazards or issues to management.
  • Collaborate with other front-end associates to achieve sales goals and provide a positive shopping experience for customers.
  • Stay up-to-date on product knowledge, promotions, and sales to effectively communicate with customers and make recommendations.
  • Adhere to company policies and procedures, including food safety regulations and loss prevention protocols.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or retail experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.