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Customer Service Representative

2 months ago

Gilbert, Arizona, United States Serenity Healthcare, LLC Full time

Job Summary

Serenity Healthcare, LLC is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, ensuring a positive and seamless experience from the moment they arrive at our clinic.

Key Responsibilities

  • Customer Interaction: Greet patients, answer questions, and address concerns in a professional and empathetic manner.
  • Information Management: Update and verify customer information, ensuring accuracy and confidentiality.
  • Office Support: Assist with various office tasks, such as data entry, filing, and supply management.
  • Communication: Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.

Requirements

  • Education: High School Diploma or equivalent.
  • Experience: 1+ year of full-time customer service experience, preferably in a healthcare setting.
  • Skills: Excellent verbal and written communication, basic math skills, and proven ability to multitask in a fast-paced environment.

About Serenity Healthcare, LLC

We are a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. Our team is dedicated to delivering exceptional patient care and experiences. If you are a motivated and compassionate individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.