Catering Operations Manager

1 week ago


Charlotte, North Carolina, United States Perkins Management Services Company Full time
Job Summary

We are seeking an experienced Catering Manager to oversee the catering department at our client site, Johnson C. Smith. The successful candidate will have a proven background in catering and presentation with exceptional customer service.

Key Responsibilities
  • Supervise and support in planning catering events of varying sizes and levels
  • Ensure that all Perkins higher education catering brand standards and initiatives are consistently achieved
  • Directly supervise catering operations, including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events
  • Assist with booking of events, selecting and costing menu items, and pricing as needed
  • Responsible for hiring, discipline, performance reviews, and initiating pay increases of employees
  • Coordinate activities with other internal departments and participate in management team meetings
  • Interface with vendors and key service users within client organization
  • Facilitate external customer relations and represent Perkins and the client at any and all meetings and events
  • Ensure that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up
Requirements

3+ years of catering experience required

Excellent customer service and communication skills

Ability to work in a fast-paced environment and prioritize multiple tasks

Knowledge of catering operations, including menu planning, food preparation, and presentation

Ability to supervise and train staff

Knowledge of safety protocols and procedures

Ability to work independently and as part of a team

High school diploma or equivalent required; degree in hospitality, culinary arts, or related field preferred

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