Catering Operations Manager

4 weeks ago


Charlotte, North Carolina, United States Perkins Management Services Company Full time
Job Overview

We are seeking an experienced Catering Manager to oversee the catering department at our client site, Johnson C. Smith. The successful candidate will have a proven background in catering and presentation with exceptional customer service.

Key Responsibilities
  • Supervise and support in planning catering events of varying sizes and levels.
  • Ensure that all Perkins higher education catering brand standards and initiatives are consistently achieved.
  • Organize and execute all catering events, including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events.
  • Assist with booking of events, selecting and costing menu items, and pricing as needed.
  • Responsible for hiring, discipline, performance reviews, and initiating pay increases of employees.
  • Coordinate activities with other internal departments and participate in management team meetings.
  • Interface with vendors and key service users within the client organization.
  • Facilitate external customer relations and represent Perkins and the client at any and all meetings and events.
  • Ensure that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
  • Prepare banquet room for the function and display excellent customer service.
  • Maintain storage rooms and supplies in an orderly fashion and participate in all catering training programs.
Requirements

3+ years of catering experience required. The ideal candidate will have demonstrated knowledge in the details associated with casual and fine dining and banquet management.

Additional skills include experience in high volume activity, employee/staff training, labor management and control systems, and developing and maintaining a safety culture.



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