Sales Support Supervisor
2 weeks ago
Position Overview:
The Sales Support Supervisor at LL Flooring plays a crucial role in enhancing customer experience and ensuring efficient store operations. This position is focused on providing exceptional service and maintaining the organization of the stockroom and warehouse as needed.
Key Responsibilities:
- Assist customers in selecting the ideal flooring solutions for their projects.
- Ensure high levels of customer satisfaction through effective service.
- Support store management and oversee daily operations in the absence of the Store Manager.
- Mentor and guide team members to achieve their sales targets.
- Help maintain the warehouse and stockroom organization.
- Engage in proactive selling, including making outbound calls to potential customers.
Qualifications:
- A strong passion for customer service and a desire for career growth within the company.
- Minimum of 1 year of experience in customer-facing roles, such as sales, retail, or hospitality.
- High School diploma, GED, or equivalent qualification.
- Interest in home improvement and flooring design.
- Proficiency with technology, including Microsoft Office and basic computer skills.
- Excellent communication skills and the ability to initiate conversations.
- Capability to lift heavy items as needed.
- Willingness to learn to operate a forklift; training will be provided.
Our Commitment:
- A structured career path with opportunities for advancement.
- Comprehensive benefits package including medical, dental, vision, 401k, STD, LTD, and Paid Time Off.
- A work-life balance with flexible retail hours.
- Paid training on products to enhance your confidence.
- Monthly sales incentives.
At LL Flooring, we are dedicated to fostering an inclusive and diverse team that values the unique contributions of each associate. We look forward to learning more about you and your potential contributions to our team.
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