Senior Renewal Account Manager

1 week ago


San Francisco, California, United States Cloudflare, Inc. Full time
About the Role

We are seeking a highly skilled Senior Renewal Account Manager to join our team at Cloudflare, Inc. As a key member of our sales team, you will be responsible for owning and maximizing the renewal value of our largest Enterprise customers.

Key Responsibilities
  • Build and leverage C-level relationships to drive renewal growth and maximize customer value.
  • Present and articulate ROI with key stakeholders to ensure successful renewals.
  • Work closely with the account team to articulate business value and make compelling recommendations to customers.
  • Plan, forecast, and prioritize work to maximize outcomes and drive revenue growth.
  • Negotiate and execute renewal contracts in accordance with customer objectives.
  • Develop and maintain long-term relationships with stakeholders in your account portfolio.
  • Drive strong alignment with the Sales team to contribute to team forecasting, planning, and targets.
Requirements
  • Minimum of 5 years of experience in Inside or Field sales or Renewal management.
  • 2+ years relative industry experience.
  • Expertise in SaaS retention and sales process.
  • Experience working with senior or C-level customer stakeholders.
  • Excellent knowledge of value-driven sales.
  • Excellent problem-solving skills with the ability to creatively achieve resolutions.
  • Demonstrated ability to handle multiple tasks in an efficient and professional manner.
  • Strong Communication skills both written and verbal and the ability to present to multiple different personas.
  • Demonstrated strong negotiation skills and ability to influence and navigate objections to achieve win-win customer outcomes.
What We Offer

At Cloudflare, we are committed to providing a dynamic and inclusive work environment that fosters growth and development. We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement.

About Cloudflare

Cloudflare is a highly ambitious, large-scale technology company with a soul. We are dedicated to helping build a better Internet by protecting the free and open Internet. Our mission is to equip individuals and organizations with the tools and resources they need to succeed in a rapidly changing digital landscape.



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