Patient Care Operations Leader
1 week ago
Empowering Lives through Early Detection
At HALO Precision Diagnostics, we understand that each patient is distinct. Our mission centers on early detection and precision-driven healthcare, aimed at preventing and overcoming significant health challenges that greatly affect patient outcomes. We are committed to delivering tailored care that meets the unique needs of our patients.
We invite you to consider the role of Operations Manager. This position is crucial in fostering collaboration with our partner clinical teams and equipping our multi-site Patient Navigators with the knowledge to effectively inform patients about the advantages of genetic testing and early detection.
Key Responsibilities:
Team Leadership: You will oversee a team of over 10 nonexempt staff members who assist patients daily across various locations.
Advocacy for Patient Care: As a champion for our patients, you will lead a dedicated team of patient navigators who serve as the first point of contact for patient care experiences in imaging centers.
Operational Management: You will enhance site operations to guarantee efficient patient flow and deliver outstanding customer service while collaborating with our partner Site Manager.
Team Development: You will play a vital role in training and developing your team of patient navigators, ensuring they possess the necessary skills and knowledge to thrive. Additionally, you will contribute significantly to the launch and success of new imaging center partnerships.
Daily Operations: You will be responsible for monitoring attendance and performance, initiating disciplinary actions when necessary, and conducting orientation and annual evaluations for your team. You will also manage employee time sheets and coordinate time off requests.
Travel Requirements: This position is remote, but you must be prepared for local travel, with a minimum of 50% of workdays dedicated to travel.
Essential Qualifications:
- Experience in a healthcare environment
- Proven track record in managing nonexempt/hourly employees
- Familiarity with HIPAA regulations
- Willingness to travel 50% or more of the time
- Bilingual proficiency
- Minimum of 5 years in a management role within a healthcare setting
- Proficient in Microsoft Office and Excel
- Adaptability and flexibility
In addition to a competitive salary, we provide a comprehensive benefits package, including stock options within a rapidly growing health tech organization with locations nationwide. This is an exceptional opportunity to elevate your career with HALO Precision Diagnostics.
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