Service Coordinator

2 days ago


Brentwood, Tennessee, United States Lexus of Nashville Full time
Job Summary

Lexus of Cool Springs is seeking a highly skilled Service Receptionist to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for greeting customers, directing them to the correct department, and ensuring a seamless experience.

Key Responsibilities:

  • Greets service customers and determines the nature of their visit.
  • Directs customers to the correct department and notifies the appropriate person that a customer is waiting.
  • Communicates with callers and visitors in a professional, friendly, and efficient manner.
  • Drives vehicles to and from service areas and lot as needed.
  • Responsible for assisting customers with loaner vehicles.
  • Answers incoming phone calls and directs callers to the appropriate department or individual.
  • Schedules service appointments and understands and follows receptionist processes and procedures.
  • Assists with dealership duties as requested.

Requirements:

  • Must be at least 19 years old.
  • Pass pre-employment testing, including background check, MVR, drug test, credit report, and valid driver's license.

Benefits:

  • Health and dental insurance.
  • Closed every Sunday and all major holidays.
  • Paid vacation days.
  • Paid Lexus training.
  • Vehicle reimbursement program.
  • IRA match program.
  • Christmas club program.

About Us:

Lexus of Cool Springs is a leading automotive dealership dedicated to providing exceptional customer service and support. We are committed to building long-term relationships with our clients and employees.



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