Service Coordinator
2 weeks ago
Lexus of Cool Springs is seeking a highly skilled Service Receptionist to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for greeting customers, determining the nature of their visit, and directing them to the correct department. You will also be responsible for communicating with callers and visitors in a professional, friendly, and efficient manner.
Key Responsibilities:- Greets service customers and determines the nature of their visit.
- Directs customers to the correct department and notifies the appropriate person that a customer is waiting.
- Communicates with callers and visitors in a professional, friendly, and efficient manner.
- Drives vehicles to and from service areas and lot as needed.
- Responsible for assisting customers with loaner vehicles.
- Answers incoming phone calls and directs caller to appropriate department or individual.
- Schedules service appointments.
- Understands and follows receptionist processes and procedures.
- Assists with dealership duties as requested.
Requirements:
- Must be at least 19 years old.
- Must pass pre-employment testing, including background check, MVR, drug test, credit report, and valid driver's license.
Benefits:
- Health and dental insurance.
- Closed every Sunday and all major holidays.
- Paid vacation days.
- Paid Lexus training.
- Vehicle reimbursement program.
- IRA match program.
- Christmas club program.
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