Front Desk Coordinator

6 days ago


St Louis, Missouri, United States Southview Assisted Living Full time
Job Title: Front Desk Coordinator

Company Overview:
Spectrum Retirement Communities is a compassionate and dynamic organization dedicated to providing exceptional care and services to seniors. Our mission is to empower individuals to live life to the fullest, free from limitations.

Salary: $14.50 per hour

Job Description:
As a Front Desk Coordinator, you will be the first point of contact for our residents, their families, and visitors. Your role will involve greeting and directing guests, answering phone calls, responding to inquiries, and handling emergency situations with poise and professionalism.

Key Responsibilities:
  • Greet and direct visitors to the front desk in a friendly and helpful manner.
  • Answer incoming phone calls and transfer them or take messages as needed.
  • Respond to resident and family member questions and concerns in a timely and empathetic manner.
  • Handle emergency situations with composure and follow established protocols.
  • Maintain the cleanliness and organization of the front lobby and entrance area.

Qualifications and Skills:
To succeed in this position, you should possess the following qualifications and skills:
  • A high school diploma or equivalent is required.
  • Experience in an office environment, customer service, or related field is preferred.
  • Strong technology skills, including proficiency in software applications and communication tools.
  • Self-motivation, organization, and professionalism are essential traits for this role.
  • Excellent communication and interpersonal skills are critical for effective interaction with residents, family members, and team members.

Benefits and Opportunities:
As a valued member of our team, you will enjoy a range of benefits and opportunities, including:
  • Eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options.
  • Participation in our 401(k) plan and paid time off program.
  • Daily Pay and discounts through Perk Spot.
  • A comprehensive training program to ensure your success in the role.

Equal Opportunity Employer:
Spectrum Retirement Communities is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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