Front Desk Supervisor
24 hours ago
River City Casino & Hotel is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With 43 destinations across North America, we offer a unique blend of fun and excitement.
Our Values:
- Diversity and sustainability.
- Commitment to community and team members.
- Innovation and excellence.
The Job
We are looking for a talented individual to fill the role of Front Desk Agent. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless check-in/check-out experience for our guests.
Your Responsibilities:
- Provide friendly and efficient front desk services to hotel guests.
- Manage cash handling and monitoring variances daily.
- Process discrepancy reports, rate variations, and credit reports.
- Coordinate with Housekeeping and Casino Marketing to ensure timely guest check-in and maximum occupancy.
- Perform night audit for date roll.
What You Need:
- Bachelor's degree in Hospitality or related field preferred.
- Two (2) years of experience in hospitality industry in a supervisory capacity required.
- Knowledge of casino/hotel industry strongly preferred.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and professionalism.
What We Offer:
- $16.00 per hour starting salary.
- Day 1 medical, dental, & vision benefits.
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, & more.
- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Members children.
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