Front Desk Service Agent
24 hours ago
Company Overview
The Residence Inn Downtown St. Louis is a dynamic and customer-focused hotel located in the heart of the city, offering a unique opportunity for individuals to join our team as a Front Desk Service Agent.
Estimated Salary: $25,000 - $40,000 per year, depending on experience and qualifications.
Job Description:
- We are seeking a highly motivated and organized individual to assist with registering and assigning rooms to guests.
- You will be responsible for issuing room keys and providing instructions to guests, as well as sorting and tracking incoming mail and messages.
- This role requires excellent communication skills, both written and verbal, to effectively answer guest inquiries and resolve any issues that may arise.
Required Skills and Qualifications:
- High school education required, with relevant training and experience preferred.
- Ability to accurately use various office software and have a full working knowledge of each shift, including night audit.
- CPR and first aid training is preferred, as is additional language ability and Marriott/Fosse experience.
Benefits:
- Opportunity to work in a dynamic and customer-focused environment
- Competitive salary and benefits package
- Chance to develop your skills and advance in your career
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