Front Desk Service Agent

24 hours ago


St Louis, Missouri, United States StepStone Hospitality Full time

Company Overview

The Residence Inn Downtown St. Louis is a dynamic and customer-focused hotel located in the heart of the city, offering a unique opportunity for individuals to join our team as a Front Desk Service Agent.

Estimated Salary: $25,000 - $40,000 per year, depending on experience and qualifications.

Job Description:

  • We are seeking a highly motivated and organized individual to assist with registering and assigning rooms to guests.
  • You will be responsible for issuing room keys and providing instructions to guests, as well as sorting and tracking incoming mail and messages.
  • This role requires excellent communication skills, both written and verbal, to effectively answer guest inquiries and resolve any issues that may arise.

Required Skills and Qualifications:

  • High school education required, with relevant training and experience preferred.
  • Ability to accurately use various office software and have a full working knowledge of each shift, including night audit.
  • CPR and first aid training is preferred, as is additional language ability and Marriott/Fosse experience.

Benefits:

  • Opportunity to work in a dynamic and customer-focused environment
  • Competitive salary and benefits package
  • Chance to develop your skills and advance in your career


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