Assistant Property Manager

1 month ago

NC United States Brookfield Properties Full time
Job Summary:

As a key member of our team, the Assistant Property Manager will assist the Property Manager in the general administration of the property and perform related management functions with the daily operations of an apartment community. This role requires a high level of organization, communication, and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Assist the Property Manager with the day-to-day operations of the property, including but not limited to, leasing, maintenance, and customer service.

Cross-trained on Property Manager functions and acts in that capacity in the Manager's absence.

Assist with the responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income.

Monitors regulatory compliance and company policies and procedures related to property management.

Supports and ensures timely input, proper use, and full utilization of on-site PC-based property management software systems, including assistance in training of new associates and ongoing training of existing property staff.

Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary.

Prepares purchase orders, codes, and processes vendor invoices for payment, sends documentation to Corporate Office, and follows up on vendor payment inquiries.

Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests.

Prepares service orders when residents call and distributes to appropriate associates for completion.

Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay.

Ensures completion of resident service requests.

Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal.

Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures.

Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites, and property amenities based on established techniques specified by the company.

Quotes established rental rates and promotions.

Makes follow-up calls, sends follow-up literature, and pursues rental status.

Collects funds related to applications, security deposits, and rentals.

Conducts move-in and move-out inspections of apartments to determine applicable charges for damages.

Conducts inspections to determine market readiness and implements high-quality standards of cleanliness and aesthetic appearance.

May perform interim unit inspections.

Collects rent from residents, verifies amount paid, accounts for discrepancies, deposits rent checks, sends verifying information to Corporate Office, and follows up on any delinquent rents, initiating eviction procedures as necessary.

Requirements:

This position requires a High School Diploma/GED. Additional degrees that are preferred for this position include an Associate Degree in Property Management or Accounting/Bookkeeping. 1-2 years of required experience in Leasing, Bookkeeping, or Operations. This position may require a valid driver's license depending on the needs of the property. Required skills for this position include fair housing laws, property management, and Microsoft Office. A preferred skill for this position includes affordable housing programs, One-Site, customer service, following through, and personal accountability. This position requires up to 10% travel. Great Incentives Brookfield Properties cares about the well-being and work-life balance of our valued associates. To show how much we care, we offer awesome incentives that include: Full benefits package Generous paid time off 401(k) with company match Growth and advancement opportunities Lucrative referral bonus program Incredible associate rental discount if you choose to live on-site Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate )? Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace #LI-JR1 We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPMF At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities — but exceed them, every day.

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