Enterprise Solutions Architect

1 day ago


Philadelphia, Pennsylvania, United States ApTask Full time
About ApTask
ApTask is a leading global provider of workforce solutions and talent acquisition services. Dedicated to shaping the future of work, we offer a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

Career Opportunity
We are seeking an experienced Java Full Stack Developer to join our team as a technical SME with global delivery teams. The ideal candidate will have over 3-5 years of solid development experience and possess strong knowledge of code documentation and handover. Additionally, experience with git version control system and technical skills such as Node JS, Java Script, Jquery, HTML 5, CSS3, and good experience in defining/creating SOAP & RESTful web services are required.

Key Responsibilities
The successful candidate will be responsible for working as a technical SME with global delivery teams to deploy chat & voice bot solutions for large enterprises. This will involve mapping customers' business and technical challenges to Kore's capabilities and building a solution to meet customer requirements. Strong understanding of client's as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy is also necessary. Furthermore, designing architectural blueprint for client install, outlining Kore fit into the client landscape, hardware sizing, deployment model, strategy for integrating with security framework at client, developing design documents outlining configuration of Kore for specific use cases proposed, and good experience in OOPS and Multi-Threading will be essential responsibilities of this role.

Requirements
  • Bachelor's degree required; Master's degree good to have
  • Over 3-5 years of experience as a solution architect or technical lead in product or services organizations in professional services domain
  • Experience in Conversational AI, Contact Center implementations (levering Genesys, AudioCodes, Avaya, Cisco), ASR/TTS Engines (Google, Azure, Nuance, etc.) is preferred.
  • Multilingual capabilities a plus
  • Experience with Agile software development/delivery methodologies
  • Experience creating target architecture documentation and process flow diagrams.
  • Some understanding of common security protocols and compliance standards (ISO, PCI, SOC, HIPAA, GDPR)
  • Previous experience with machine-learning models is an asset, but not necessary.

Estimated Salary Range: $60-$65/Hr

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