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Back Office Nursing Coordinator

2 months ago

Canton, Ohio, United States Piedmont Full time

Position Overview:

The Clinical Operations Supervisor is responsible for overseeing the daily functions of the back office clinical team, ensuring efficient patient care and operational excellence. This role requires a hands-on approach to leadership, guiding clinical staff in accordance with established protocols and standards.

Key Responsibilities:
  • Manage the daily activities of clinical personnel, including those involved in phlebotomy and laboratory tasks, to ensure smooth operations and optimal patient support.
  • Ensure timely triage of patients and appropriate room assignments.
  • Maintain adequate staffing levels for effective practice operations, communicating needs to management as necessary.
  • Review and process Paid Time Off (PTO) requests, coordinating with management for approvals.
  • Assist in the recruitment, supervision, and training of clinical staff, providing guidance and support as needed.
  • Address clinical staff inquiries regarding patient care, equipment, and supplies to facilitate high-quality service delivery.
  • Propose enhancements to operational processes and conduct regular assessments of back office functions.
  • Act as the primary resource for quality assurance, safety, and clinical initiatives.
  • Manage inventory and procurement of medical supplies, ensuring availability for daily operations.
  • Research and evaluate new medical supplies in collaboration with management and clinical teams to identify optimal products for practice use.
  • Perform essential patient care duties as a Licensed Practical Nurse, delivering a range of clinical services under physician supervision.

Qualifications:

Education:
Completion of an accredited practical nursing program is required.

Experience:
A minimum of three years of experience in a back office healthcare environment is necessary.

Licensure/Certification:
Current licensure as a practical nurse in the State of Georgia is required.

Preferred Qualifications:
Basic Life Support (BLS) certification is preferred.