Administrative Associate

4 weeks ago


Washington, Pennsylvania, United States Washington Hospital Full time
Job SummaryAs an Administrative Associate in our Family Medicine team, you will play a vital role in supporting the physician and patient care process. Your responsibilities will include greeting patients, admitting, preparing patients, and signing-out patients. You will also assist with preparing bills, typing, and filing charts. This is a dynamic and supportive environment where you will have the opportunity to build meaningful relationships with patients and colleagues.

Key Responsibilities:

  1. Greet patients and gather demographic and insurance information
  2. Document management: fax-in-box, attaching documents to patient records, scanning documents, and collecting paper forms
  3. Answer phone calls, transfer calls, take messages, and document calls in the electronic medical record
  4. Open and address mail as needed
  5. Collect copayments, cash, and credit card payments, and balance payments at the end of the day
  6. Check patients out after seeing the physician, providing visit summaries, prescriptions, lab orders, x-ray orders, and referrals to specialists

Work Location: In Person; Travel may be required to all three Family Medicine Offices. Shift: Monday-Friday, daylight hours with rotating evening hours. No weekends or holidays. Department: Family Medicine Residency Offices - WHS. Benefits include dental insurance, disability insurance, employee assistance program, flexible spending account, health insurance, life insurance, paid sick time, referral program, tuition reimbursement, and vision insurance.



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