Retail Operations Leader

2 weeks ago


Portage, Michigan, United States The J. Jill Group , Inc. Full time

About Our Brand:

J.Jill is a prominent lifestyle brand dedicated to providing apparel, footwear, and accessories that empower women to navigate their lives with ease. Our ethos revolves around simplicity and meaningful design, celebrating the diverse experiences of all women. With over 200 retail locations nationwide and a comprehensive ecommerce platform, J.Jill is headquartered outside Boston.

Position Overview:

The Retail Operations Leader is tasked with guiding the store team to optimize performance, achieve sales targets, and enhance profitability. This role involves recruiting, mentoring, and developing team members to serve as style advisors. Collaborating closely with the District Manager, the Retail Operations Leader ensures adherence to corporate policies while maintaining exceptional visual merchandising and operational standards.

Key Responsibilities:

Sales Performance:

  • Lead the store team in meeting sales objectives and productivity benchmarks through effective coaching and motivation.
  • Develop actionable strategies to enhance store performance and achieve sales plans.
  • Utilize forecasting and analytical skills to set and communicate goals to team members, ensuring accountability and expense management.
  • Foster customer loyalty by building genuine connections and promoting loyalty programs.
  • Address customer service issues promptly to maintain a positive shopping experience.

Talent Development:

  • Continuously recruit talent that aligns with J.Jill's culture and objectives, ensuring timely filling of positions.
  • Develop a high-performing team focused on achieving individual and collective goals through constructive feedback and challenging opportunities.
  • Conduct ongoing training on sales techniques, policies, and visual merchandising standards.
  • Address HR-related matters professionally and in accordance with company policies.

Team Leadership:

  • Foster a vibrant and collaborative store environment, encouraging teamwork and individual contributions.
  • Ensure effective leadership is present on the sales floor at all times to create an energetic atmosphere.
  • Encourage associates to enhance their product knowledge and embrace the J.Jill brand image.

Visual Merchandising:

  • Exhibit strong visual merchandising skills to optimize product placement and store layout.
  • Plan and execute floor sets and ongoing merchandising to inspire customers.
  • Maintain high visual standards consistently throughout the store.

Operational Excellence:

  • Develop weekly schedules that maximize sales coverage during peak times while adjusting as necessary.
  • Ensure compliance with company policies and local regulations to create a safe and efficient work environment.
  • Protect company assets by managing inventory processes effectively.

Qualifications:

  • Proven ability to analyze business trends and develop effective action plans.
  • Experience in women's specialty retail management, with a preference for candidates with prior Store Manager experience.
  • Strong leadership, communication, and analytical skills.
  • Passion for fashion and a commitment to the J.Jill brand.
  • Familiarity with point-of-sale systems and general office software.

About Us:

At J.Jill, we celebrate the unique contributions of our associates and strive to create an inclusive workplace. Our commitment to equal opportunity ensures that all employment decisions are based on business needs and individual qualifications, free from discrimination. We provide reasonable accommodations to qualified individuals as required by law.



  • Portage, Michigan, United States Tractor Supply Full time

    Position Overview:The Retail Operations Leader is tasked with mastering the responsibilities associated with the Store Manager role while cultivating the necessary skills for effective leadership. Key Responsibilities:As a Retail Operations Leader, your primary focus will be on: Delivering an Exceptional Customer Experience. Building and nurturing a...


  • Portage, Michigan, United States Forever 21 Full time

    Overview:The Retail Operations Leader will serve as the Customer Experience Champion. This role will provide guidance and direction to the entire store team, showcasing enthusiasm and a professional demeanor. The leader will manage all facets of store performance, focusing on customer experience, satisfaction, sales optimization, operational efficiency, and...


  • Portage, Michigan, United States STIIIZY Full time

    Are you eager to contribute to the thriving cannabis industry in California? At STIIIZY, we are dedicated to creating an unparalleled cannabis shopping experience through outstanding customer service and a diverse range of products. Our goal is to cultivate lasting customer relationships while sharing the transformative benefits of cannabis with the...


  • Portage, Michigan, United States Mint Cannabis Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at Mint Cannabis. As a Store Manager, you will be responsible for leading a team of 25-50 employees and ensuring the smooth operation of our retail store.Key ResponsibilitiesLeadership and DirectionProvide guidance and support to your team to achieve sales goals and...

  • Retail Cashier

    2 weeks ago


    Portage, Michigan, United States Pilot Travel Centers LLC Full time

    Position: CashierOverview:Company Background: Pilot Travel Centers LLC stands as a leading entity in the travel center industry, operating over 950 retail and fueling locations across North America. With a workforce exceeding 28,000, we pride ourselves on our family-owned values and our commitment to fostering a people-first culture.Founded in 1958, we...


  • Portage, Michigan, United States Burlington Full time

    **About Burlington**Burlington is a leading off-price retailer offering a wide selection of brand name merchandise at discounted prices. We are committed to providing our customers with an exceptional shopping experience and our associates with opportunities for growth and development.**Job Summary**We are seeking a highly motivated and experienced Retail...

  • Retail Stock Associate

    17 hours ago


    Portage, Michigan, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Retail Stock Associate to join our team at Sam's Club. As a key member of our operations team, you will play a critical role in ensuring that our shelves are fully stocked and our members have access to the products they need.Key ResponsibilitiesMaintain a safe and clean work environment by...


  • Portage, Michigan, United States Strykermeded Full time

    **About Strykermeded**Strykermeded is a leading medical technology company driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.We are proud to be a top-performing organization, recognized for our commitment to...

  • Retail Associate

    2 days ago


    Portage, Michigan, United States Dunham's Full time

    PASSIONATE ABOUT SPORTS? Dunham's Sports, a prominent full-line sporting goods retailer in the United States, has a rich history dating back to its inception in 1937. With a vast network of over 200 locations across 20 states in the Midwest, we are dedicated to providing quality sporting goods to our customers. We invite you to consider joining our dynamic...


  • Portage, Michigan, United States Foot Locker Full time

    Position Overview:As a passionate individual, you find joy in every visit to our retail environment. Your enthusiasm for athletic footwear and apparel not only drives your personal collection but also enhances your interactions with Customers. You excel at initiating genuine, friendly dialogues, adjusting your approach to suit various Customer personalities,...


  • Portage, Michigan, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and experienced Department Supervisor to join our Retail Operations team at TJ Maxx. As a key member of our team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver exceptional customer...


  • Portage, Michigan, United States Burlington Full time

    **About Burlington**Burlington is a leading off-price retailer offering a wide range of products at discounted prices. As a Retail Sales Associate, you will play a crucial role in delivering exceptional customer service and creating a positive shopping experience.**Key Responsibilities:**Assist customers in locating merchandise and provide product...


  • Portage, Michigan, United States Foot Locker Full time

    Position Overview:As a passionate advocate for athletic footwear and apparel, you thrive in an environment where your enthusiasm for the latest trends can shine. Your ability to engage in friendly and genuine conversations with customers allows you to create memorable shopping experiences. You are a team player, continuously honing your skills on the sales...


  • Portage, Michigan, United States Foot Locker Full time

    Position Overview:As a passionate advocate for athletic footwear and apparel, you embody the spirit of our brand. Your enthusiasm for the latest trends and styles allows you to connect effortlessly with customers. You excel in initiating friendly conversations, adapting to diverse customer needs, and resolving any concerns with a positive attitude....


  • Portage, Michigan, United States Chico's FAS Full time

    Job Summary:The Sales Associate is a key member of our retail team, responsible for promoting a customer and product-focused sales culture. This role involves supporting management in driving sales, providing excellent customer service, and maintaining a visually appealing store environment.Key Responsibilities:Drive for Results:Meet sales goals by utilizing...


  • Portage, Michigan, United States Genesh Full time

    **Job Summary**As a Restaurant Operations Manager at Genesh, you will be the second in command of the restaurant, reporting directly to the General Manager. Your responsibilities will include scheduling work hours, completing truck orders, and assisting the General Manager in financials, operations, and employee development.**Key Responsibilities**•...


  • Portage, Michigan, United States Stryker Group LLC Full time

    Position OverviewThe Customer Care Team Leader is tasked with overseeing the Customer Support division at Stryker Group LLC. This role involves managing the performance of our customer service representatives, ensuring exceptional customer experiences, and driving team engagement and productivity. Daily responsibilities will encompass budget adherence, team...

  • Operations Director

    8 hours ago


    Portage, Michigan, United States Royal Oak Full time

    Job Description:Company Overview: Royal Oak Enterprises, LLC is a leading manufacturer and marketer of branded and private label charcoal, manufactured fire logs, fire building products, matches, and toothpicks. In addition, the Company also manufactures railroad cross ties, which strengthens our relationship with our suppliers in the charcoal business. We...


  • Portage, Michigan, United States Meijer Full time

    Job Summary:We are seeking a highly skilled and experienced Store Operations Manager to join our team at Meijer. As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our Overnight Stocking Department, ensuring that all services and products are effectively managed to maximize sales and productivity.Key...


  • Portage, Michigan, United States Mint Cannabis Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to lead our retail cannabis store in Portage, MI. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.Key ResponsibilitiesLeadership and Team ManagementProvide guidance and...