Part-time Sales Associate

4 days ago


Portage, Michigan, United States Chico's FAS Full time

Job Summary:

The Sales Associate is a key member of our retail team, responsible for promoting a customer and product-focused sales culture. This role involves supporting management in driving sales, providing excellent customer service, and maintaining a visually appealing store environment.

Key Responsibilities:

  • Drive for Results:
    • Meet sales goals by utilizing sales techniques and communicating product knowledge to customers.
    • Maintain knowledge of current sales and promotions.
    • Maintain pricing and visual standards.
    • Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by management.
  • Customer Experience:
    • Model and promote the Most Amazing Personal Service (MAPS) principles and standards.
    • Ensure prompt resolution of customer concerns.
    • Ensure a fast and efficient register experience.
    • Reinforce buying decisions at the checkout and achieve add-on goals.
  • Operational Excellence:
    • Support replenishment activities to keep the store full and abundant.
    • Assist with locate fulfillment.
    • Assist with visual directives, including floor sets, window changes, and visual presentations.
  • Teamwork and Growth:
    • Promote an inclusive, collaborative approach to problem-solving.
    • Seek personal developmental opportunities and solicit feedback.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multitask in a fast-paced environment.


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