Retail Cannabis Store Leader

6 days ago


Portage, Michigan, United States Mint Cannabis Full time
Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team at Mint Cannabis. As a Store Manager, you will be responsible for leading a team of 25-50 employees and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Leadership and Direction
    • Provide guidance and support to your team to achieve sales goals and maintain a high level of customer service.
    • Develop and implement strategies to improve store performance and increase sales.
  • Compliance and Regulatory
    • Ensure compliance with all cannabis state-specific regulations and laws.
    • Execute and enforce compliance efforts to maintain a safe and secure environment for customers and employees.
  • Customer Service
    • Provide exceptional customer service by establishing and enforcing company standards.
    • Handle customer inquiries and resolve any complaints in a timely and professional manner.
  • Inventory Management
    • Oversee inventory audits and assessments to ensure accurate stock levels and minimize waste.
    • Coordinate with other departments to manage inventory and maintain a high level of customer satisfaction.
  • Team Management
    • Recruit, interview, and hire new team members to build a strong and diverse team.
    • Develop and implement training programs to ensure employees have the skills and knowledge needed to succeed.
  • Operations and Maintenance
    • Oversee the daily operations of the retail store, including product orders, cash handling, and financial reporting.
    • Ensure the store is maintained in a clean and safe condition, and that all equipment and facilities are in good working order.
  • Communication and Collaboration
    • Communicate effectively with team members, customers, and other departments to ensure seamless operations.
    • Collaborate with the Marketing Department to analyze metrics and recommend future opportunities.
Requirements
  • Leadership and Management Experience
    • At least 1 year of experience in a leadership or management role in a retail, hospitality, or sales setting.
  • Cannabis Industry Experience
    • Strongly preferred: experience in the cannabis industry, with a focus on retail or dispensary operations.
  • Skills and Abilities
    • Proficiency in MS Office applications.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and manage high stress situations.
    • Strong conflict resolution skills and ability to prioritize responsibilities.
What We Offer
  • Competitive Salary
    • Salary is commensurate with experience.
  • Benefits
    • Employee discount.
    • Medical, dental, and vision insurance.
  • Schedule
    • 10 hour shifts, with flexibility to work 8 hour shifts or weekends as needed.


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