Crisis Clinical Supervisor
4 days ago
DESC is seeking a highly skilled and compassionate Crisis Clinical Supervisor to join our team. As a key member of our Crisis Response Team, you will be responsible for providing clinical and psychosocial assessments in the field, as well as mental health evaluations to determine the least restrictive alternatives to ITA.
Key Responsibilities- Coordinate day-to-day schedule, making changes and adjustments due to staff call-outs and call volume.
- Assist the Project Manager in planning, implementation, and coordination of MR services.
- Conduct performance evaluations of clinical staff on a scheduled basis and maintain supporting documentation in confidential files.
- Cooperate and problem-solve with community providers, DESC programs, and other relevant entities.
- Promote and maintain positive relationships with the surrounding neighborhood, help with resolving complaints, and provide routine outreach as needed to surrounding neighbors.
- Coordinate with different PSH and HtH sites, maintaining good relationships with site leadership teams.
- Facilitate team meetings in coordination with other shift supervisors and project managers.
- Support and train MRT staff toward improved care standards and practice skills.
- Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff.
- Help staff build competent case management skills and standard of practice related to clinical documentation and service coordination, focusing on making referrals to LT services.
- Train staff to complete housing assessments according to CEA requirements.
- Provide individual supervision and consultation for team members, including facilitating group training and facilitating group supervision and support.
- Coordinate and participate in psychiatric consultation, clinical supervision, program meetings, and in-service training of CSC program staff; participate in clinical reviews and case conferences.
- Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.
- Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
- Master's degree in social work, psychology, or other relevant behavioral science.
- One or more years' experience in community-based behavioral health services.
- Experience working with adults experiencing homelessness, mental illness, and/or substance use disorders.
- Ability to drive an agency or personal vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required.
- Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT).
- Be able to pass a Washington State Criminal background check.
- Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced-based/Emerging best practices.
- Knowledge of Harm Reduction strategies.
- Strong working knowledge of DSM V.
- Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients.
- Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
- Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.
- Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.
- Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.
- Possess strong communication and writing skills.
- Ability to work flexible hours as required by program and staffing needs, including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary.
- Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present.
- Familiar with King County crisis response system and methods of access.
- Ability to communicate with and supervise staff from diverse backgrounds.
- Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
- Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
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