Operations & Driver Support Representative

3 weeks ago


Fort Worth, United States Via Full time
About Via

Via is a technology company that is transforming the way the world moves. We are dedicated to building a diverse, inclusive, and authentic workplace where everyone can thrive.

Job Title: Operations & Driver Support Representative

We are seeking a highly skilled and motivated Operations & Driver Support Representative to join our team. As an Operations & Driver Support Representative, you will be responsible for managing key aspects of our day-to-day transit operations.

Key Responsibilities:
  • Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
  • Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Leverage your operating and troubleshooting expertise to support other business areas
  • Effectively prioritize live operational issues and take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance
Requirements:
  • Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Ownership mentality: take full responsibility for delivering great service to driver-partners
  • Proactive: able to think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: excel at active listening and collaboration
  • Comfortable with ambiguity: make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: persistent, creative, and cool under pressure
  • Observant and keen to improve: if something's not working, come up with a better way
  • An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
What We Offer:
  • Final salary will be determined by the candidate's experience, knowledge, and skills
  • Salary reflected does not include equity or variable pay, where applicable
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching
  • Successful completion of a drug test is necessary for employment


  • Fort Worth, Texas, United States via Full time

    About ViaVia is a pioneering company in the TransitTech category, dedicated to transforming the way the world moves. We're committed to creating a shared, dynamic public mobility system that reduces carbon emissions, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable transportation options.Job...


  • Fort Worth, United States via.com Full time

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As an Operations & Driver Support Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the...


  • Fort Worth, United States Via Full time

    Job DescriptionDescription:HireArt is helping Via find a Driver Support Representatives to manage key aspects of the day-to-day transit operations.In this role, you will be the go-to person for live troubleshooting decisions, and you will collaborate with operations, support, and product optimization teams to help plan and improve Via services. You will also...


  • Fort Worth, Texas, United States Landstar Full time

    Job Title: Transportation Driver Support RepresentativeLandstar is seeking a highly skilled and dedicated Transportation Driver Support Representative to join our team. As a key member of our Field Operations Centers, you will play a crucial role in supporting our drivers and operators by ensuring they have clear revenue expectations, resolving their...


  • Fort Worth, Texas, United States Landstar System, Inc. Full time

    Job Title: Truck Driver Support RepresentativeLandstar is seeking a highly motivated and organized Truck Driver Support Representative to join our team. As a key member of our Field Operations Centers, you will play a crucial role in supporting our Drivers and Operators by ensuring they have clear revenue expectations, resolving their operational queries and...


  • Fort Worth, Texas, United States PoolCorp Full time

    Job Title: Business Development RepresentativeWe are seeking a highly motivated and results-driven Business Development Representative to join our team at PoolCorp. As a Business Development Representative, you will be responsible for identifying and negotiating strategic relationships with current customers and developing new business relationships.Key...


  • Fort Worth, Texas, United States Truckker Full time

    Job OverviewWe are seeking a highly skilled Driver Support Representative to join our team at Truckker, a TPI company with 35+ years of experience in the transportation, logistics, and supply chain industries.This role requires a strong communicator with excellent active listening and collaborating skills, who can thrive in a fast-paced environment and has a...


  • Fort Worth, Texas, United States Pool Company Full time

    Job Title: Business Development RepresentativeWe are seeking a highly motivated and results-driven Business Development Representative to join our team at POOLCORP. As a Business Development Representative, you will be responsible for identifying and negotiating strategic relationships with current customers and developing new business relationships.Key...


  • Fort Worth, Texas, United States via Full time

    About ViaVia is a technology company that is revolutionizing the way people move around the world. Our mission is to create a more sustainable, efficient, and accessible transportation system.Job DescriptionWe are seeking an Operations & Driver Support Representative to join our team. As a key member of our operations team, you will be responsible for...


  • Fort Worth, Texas, United States PoolCorp Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Representative to join our team at PoolCorp. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with existing customers, and driving revenue growth.Key ResponsibilitiesProspect for new...


  • Fort Wayne, Indiana, United States Driver Driven Transportation Full time

    Job DescriptionAt Driver Driven Transportation, we're partnering with experienced Owner Operators to offer a rewarding career opportunity.Key benefits of this role include:All miles paidWe're committed to providing a supportive environment that allows our Owner Operators to thrive and grow in their careers.


  • Fort Wayne, Indiana, United States Driver Driven Transportation Full time

    Owner Operator Trucking Job OpportunityWe are seeking experienced owner operators to join our team at Driver Driven Transportation. As an owner operator, you will have the freedom to run your own business while enjoying the benefits of being part of a reputable trucking company.Benefits of Working with UsCompetitive pay packageSign-on bonus of $3,000Average...


  • Fort Worth, Texas, United States CDL A Driver Recruiter Full time

    Guaranteed Weekly Pay for CDL A DriversAre you a skilled CDL A driver looking for a guaranteed weekly pay opportunity? Look no further! Our company is seeking qualified drivers to join our team and enjoy a lucrative compensation package.Key Benefits:62 cpm guaranteed payDetention payBreakdown payLayover payAverage weekly pay of $2500+We offer a clean and...


  • Fort Worth, Texas, United States via Full time

    At Via, we are leveraging technology to revolutionize transportation globally. Our mission ranges from enhancing individual commutes to significantly lowering our environmental impact. As an Operations & Driver Support Representative, you will oversee essential elements of our daily transit operations. You will serve as a critical resource for real-time...


  • Fort Worth, Texas, United States via Full time

    At Via, we are leveraging technology to revolutionize transportation globally. Our mission encompasses everything from enhancing individual commutes to significantly lowering our collective environmental impact. As an Operations & Driver Support Representative, you will oversee critical components of our daily transit operations. Collaborating with your...


  • Fort Worth, United States Landstar Full time

    Driver Support Coordinator Landstar Transportation Logistics, 4700 Diplomacy Rd, Fort Worth, Texas, United States of America Req #2900 Monday, October 14, 2024 What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers...


  • Fort Worth, Texas, United States Via Full time

    About the RoleWe're seeking a skilled Dispatcher to join our team at Via, a pioneering company transforming transportation worldwide. As a Dispatcher, you'll play a critical role in managing our day-to-day transit operations, collaborating with cross-functional teams, and providing exceptional support to our driver-partners.Key ResponsibilitiesProactively...


  • Fort Worth, Texas, United States Hirschbach Motor Lines Full time

    Job SummaryWe are seeking a highly skilled Driver Leader to oversee the operations of an assigned fleet of drivers. As a key member of our team, you will be responsible for maximizing productivity, utilization, and retention of the fleet.Key ResponsibilitiesCommunicate effectively with drivers to ensure proper communication and eliminate hold time.Send...


  • Fort Worth, Texas, United States Tactical Air Support Full time

    Job SummaryTactical Air Support is seeking a highly skilled Warehouse Specialist to oversee the day-to-day operations of a 100,000 square foot warehouse and distribution facility.This role requires strong organizational and time management skills, as well as the ability to multitask in a fast-paced environment.Key ResponsibilitiesEnsure accurate and...


  • Fort Worth, Texas, United States Canon U.S.A., Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Support Representative to join our team. As a Field Support Representative, you will be responsible for providing administrative support to our clients, including mailroom and reception duties, as well as customer service and support.Key ResponsibilitiesProvide exceptional customer...