IT Field Support Specialist

1 week ago


Windsor Locks, Connecticut, United States LanceSoft Full time

Job Overview:

At LanceSoft, we are seeking a highly skilled Field Engineer 4 to join our team. As a Field Engineer 4, you will work in a highly directed environment, performing repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

Responsibilities:

* Perform on-site repair and maintenance of desktop PC hardware
* Conduct troubleshooting and diagnostic activities to identify and resolve hardware issues
* Collaborate with the help desk or service desk to receive direction and support
* Work in a fast-paced environment, meeting deadlines and delivering high-quality results

Requirements:

* Expert-level knowledge of DELL desktop PC hardware and installation
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Reliable transportation and a valid driver's license

Benefits:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for computer hardware, we encourage you to apply for this exciting opportunity.



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