Help Desk Specialist

3 weeks ago


Madison, Wisconsin, United States Serigor Inc Full time
Job Title:
Help Desk-III (Hybrid)

Location:
Madison, WI

Duration:
1+ Months

Job Description:
As a key member of our team at Serigor Inc, you will participate in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Your expertise will be crucial in identifying areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. You will ensure maximum issue resolutions in minimum time.

Evaluating new information systems products or services and suggesting changes to existing products or services to better aid the end user is a key responsibility.

This role requires at least 3 years of experience in the field. You should be familiar with a variety of the field's concepts, practices, and procedures.

You will rely on extensive experience and judgment to plan and accomplish goals. Independently, you will perform a variety of tasks. A wide degree of creativity and latitude is expected.

Key Skills & Experience:
Windows 11
Microsoft O365
Intune
Apple and Android mobile phone support

Nice to Have:
Cherwell
Scripting and automation
Microsoft Teams/Intune.

At Serigor Inc, we are looking for a skilled professional to join our team as a Help Desk-III (Hybrid). If you have a passion for IT and are looking for a challenging role, we encourage you to apply.

  • Madison, Wisconsin, United States GovCIO Full time

    Job Title: Help Desk Support CoordinatorOverviewGovCIO is seeking a skilled Help Desk Support Coordinator to join our team. As a Help Desk Support Coordinator, you will be responsible for investigating and resolving computer hardware and software-related problems.Key ResponsibilitiesInvestigate and identify computer hardware and software-related...

  • Help Desk Specialist

    3 weeks ago


    Madison, Wisconsin, United States CapB InfoteK Full time

    Job SummaryCapB InfoteK is seeking a skilled Help Desk Specialist to provide Identity and Account Management (IAM) services for DWD staff and public users of DWD internet-based applications. The successful candidate will be responsible for performing 1st and 2nd Tier computer support for internal DWD staff, managing and deploying computers for DWD staff, and...


  • Madison, Wisconsin, United States Creative Financial Staffing Full time

    About the Role:The Help Desk Analyst will be responsible for managing systems/network, troubleshooting error codes, and providing traditional desktop/help desk support. This role requires excellent written and verbal communication skills, as well as experience in Help Desk/Desktop Support roles.Key Responsibilities:- Management of systems/network - ability...

  • Help Desk Specialist

    4 weeks ago


    Madison, Wisconsin, United States Serigor Inc. Full time

    Job SummaryWe are seeking a highly skilled Help Desk-III to join our team at Serigor Inc. as a Technical Support Manager. The ideal candidate will have a strong background in IT service delivery and be able to lead a team of contract support personnel in troubleshooting Microsoft M365, Teams, and IT issues.Key ResponsibilitiesManage a team of contract...

  • Help Desk Analyst

    4 weeks ago


    Madison, Wisconsin, United States Focused HR Solutions Full time

    Job Title: Help Desk Analyst - Madison, WIJob Summary: We are seeking a highly skilled Help Desk Analyst to join our team at Focused HR Solutions. As a Help Desk Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex IT issues related to hardware and software. Key Responsibilities:Provide...


  • Madison, Wisconsin, United States Logicalis Full time

    Job Title: Service Desk TechnicianJob Summary:We are seeking a highly skilled Service Desk Technician to join our team at Logicalis. As a Service Desk Technician, you will be responsible for providing technical support to our clients via phone, email, and chat. You will be the first point of contact for our clients, and your primary goal will be to resolve...


  • Madison, Wisconsin, United States Aimbridge Hospitality Full time

    Job SummaryThe Residence Inn Madison is seeking a highly skilled and experienced Front Desk Supervisor to join our team. This is a full-time position that offers a competitive hourly rate of $18.00, with opportunities for advancement based on experience.The successful candidate will be responsible for assisting the Front Desk Manager and General Manager in...


  • Madison, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Takeda Pharmaceutical Company Ltd. As a Front Desk Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for them.Key ResponsibilitiesAnswer phones and...


  • Madison, Wisconsin, United States Residence Madison East Full time

    Job SummaryThe Residence Inn Madison East is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. Your primary focus will be on maximizing room revenue and occupancy, while...


  • Madison, Wisconsin, United States Biolife Plasma Services Full time

    **Job Description**At BioLife Plasma Services, we are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and welcoming experience for all visitors to our facility.**Key...


  • Madison, Wisconsin, United States Floor & Decor Full time

    Pro Services Specialist Job DescriptionFloor & Decor is seeking a skilled Pro Services Specialist to join our team. As a key member of our PRO desk, you will be responsible for:Key Responsibilities:Supporting the PRO desk in-store, including phone calls and customer interactionsMaintaining extensive knowledge about Floor & Decor products and...


  • Madison, Wisconsin, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at BioLife Plasma Services. As a Front Desk Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for them.Key ResponsibilitiesAnswer phones and greet all...


  • Madison, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Takeda Pharmaceutical Company Ltd. As a Front Desk Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for them.Key ResponsibilitiesAnswer phones and...

  • IT Support Specialist

    4 weeks ago


    Madison, Wisconsin, United States Information Resource Group, Inc. Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Information Resource Group, Inc. The successful candidate will be responsible for providing technical support to agency staff, troubleshooting computer issues, and configuring and maintaining desktop equipment and related group policies.Key Responsibilities:Provide technical...


  • Madison, Wisconsin, United States Aimbridge Hospitality Full time

    Job SummaryThe Residence Inn Madison is seeking a highly skilled and experienced Front Desk Supervisor to join our team. This is a full-time position with a competitive hourly rate, dependent on experience.The successful candidate will be responsible for assisting the Front Desk Manager and/or General Manager in providing exceptional service to all guests,...

  • Front Desk Coordinator

    2 months ago


    Madison, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Receptionist. As a key member of our plasma center operations, you will be responsible for providing exceptional customer service to our donors and internal stakeholders.Key Responsibilities:Answer phones and greet all visitors to the facility,...

  • IT Support Specialist

    3 weeks ago


    Madison, Wisconsin, United States Beacon Hill Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Beacon Hill. As an IT Support Specialist, you will provide technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide level 2 desktop support through remote solutionsTroubleshoot and repair Windows...


  • Madison, Wisconsin, United States Omni Inclusive Full time

    Job Title: Desktop Support SpecialistOmni Inclusive is seeking a skilled Desktop Support Specialist to join our team. As an Onsite Support Technician, you will provide high-quality technical support to our end-users, ensuring seamless service delivery and exceptional customer experience.Key Responsibilities:Install and configure desktops, laptops, mobile...


  • Madison, Wisconsin, United States Focused HR Solutions Full time

    Job Title: Desktop Support SpecialistThis is a full-time position responsible for providing technical support and assistance to end-users. The ideal candidate will have a strong understanding of desktop technology, including Windows operating systems, desktop applications, and mobile devices.Key Responsibilities:Imaging, configuring, and deploying remote...

  • IT Support Specialist

    3 weeks ago


    Madison, Wisconsin, United States Baker Tilly Full time

    Job OverviewBaker Tilly is a leading advisory, tax, and assurance firm that provides clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers. Our firm provides professional services through an alternative practice structure in accordance with the AICPA Code of Professional...