Desktop Support Specialist
4 weeks ago
Omni Inclusive is seeking a skilled Desktop Support Specialist to join our team. As an Onsite Support Technician, you will provide high-quality technical support to our end-users, ensuring seamless service delivery and exceptional customer experience.
Key Responsibilities:- Install and configure desktops, laptops, mobile devices, and associated peripherals and software.
- Perform break-fix, desk-side support, IMACDs, data migration, refreshes, and other technical tasks.
- Provide onsite technical assistance to end-users, identifying potential issues and taking proactive steps to prevent adverse impacts.
- Manage the ticket queue, ensuring timely resolution and closure within defined service level agreements.
- Coordinate with vendors for provision of end-user support, including hardware vendor technicians for warranty repair/replacement.
- Perform end-user support-related security and controls tasks, such as access reviews, risk assessments, and compliance verifications.
- Collaborate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
- Provide IT support for on-site or off-site events and meetings, including site setup, coordination with venue IT/AV contacts, and standby support.
- Respond to emergency situations at local sites, providing disaster recovery and immediate response support.
- Provide on-call support outside business hours on a rotational basis.
As a Desktop Support Specialist, you will be an integral part of our team, working closely with end-users, vendors, and internal stakeholders to deliver exceptional technical support and service.
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States Pan Asia Resources Full timeJob Title: Desktop Support SpecialistJoin our team as a Desktop Support Specialist and play a critical role in ensuring the smooth operation of our computer systems.Job Summary:We are seeking a highly skilled and experienced Desktop Support Specialist to provide technical support and assistance to our users. The successful candidate will have a strong...
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Desktop Support Specialist
1 month ago
Madison, Wisconsin, United States Pan Asia Resources Full timeJob Title: Desktop Support SpecialistAt Pan Asia Resources, we are seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our end-users, ensuring that they have the necessary tools and resources to perform their jobs...
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Desktop Support Specialist
3 weeks ago
Madison, Wisconsin, United States CapB InfoteK Full timeJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at CapB InfoteK. As a Desktop Support Specialist, you will be responsible for providing expert-level technical assistance in support and preparation of desktop-supported applications and hardware.Key Responsibilities:Provides technical assistance in support and preparation of...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States Focused HR Solutions Full timeJob Title: Desktop Support SpecialistThis is a full-time position responsible for providing technical support and assistance to end-users. The ideal candidate will have a strong understanding of desktop technology, including Windows operating systems, desktop applications, and mobile devices.Key Responsibilities:Imaging, configuring, and deploying remote...
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Desktop Support Specialist
1 month ago
Madison, Wisconsin, United States Pan Asia Resources Full timeJob Title: Desktop Support SpecialistAt Pan Asia Resources, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and services to our end-users.Key Responsibilities:Provide complex technical support and services to end-users, including...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States Pan Asia Resources Full timeJob Summary We are seeking a highly skilled Desktop Support Specialist to join our team at Pan Asia Resources. The successful candidate will provide technical support and expertise to our desktop environment, ensuring seamless operation and minimizing downtime. Key Responsibilities Provide complex technical support and planning for desktop, software, and...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States V-Soft Consulting Group, Inc Full timeJob SummaryV-Soft Consulting Group, Inc is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have at least 10 years of experience in desktop support, with a strong background in computer software, operating systems, hardware, and networking. They will be responsible for identifying, troubleshooting, and resolving complex...
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Desktop Support Specialist
1 month ago
Madison, Wisconsin, United States VIA Technical Full timeJob Title: Desktop Support SpecialistWe are seeking a highly skilled and motivated Desktop Support Specialist to join our team at VIA Technical. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring their computing experience is seamless and efficient.Responsibilities:Manage and...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States Performix Full timeJob DescriptionAs a Desktop Support Specialist at Performix, you will be part of a dynamic team responsible for delivering exceptional technical support to our clients. Your primary focus will be on providing troubleshooting and resolution for desktop-related issues, ensuring seamless operations and minimizing downtime.Key Responsibilities:Provide advanced...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States VIA Technical Full timeDesktop Support SpecialistVIA Technical is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:Manage Service Management ticket queues to ensure effective prioritization and commitment.Ensure 24x5 telephone...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States University of Wisconsin Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at the University of Wisconsin-Madison. As a key member of our Computer-Aided Engineering (CAE) team, you will provide technical support services to end-users, develop and provide training, and collaborate with staff and faculty to integrate technology into instruction and...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States Focused HR Solutions Full timeJob Title: Desktop Support ConsultantThis is a full-time position located at our Madison, WI location (201 W. Washington Ave., Madison, WI 53703). We are seeking a skilled Desktop Support Consultant to join our team at Focused HR Solutions.Job Summary:The successful candidate will be responsible for providing technical assistance and user support for our...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States CapB InfoteK Full timeDesktop Supporter Job DescriptionWe are seeking a skilled Desktop Supporter to join our team at CapB InfoteK. The ideal candidate will have extensive knowledge of desktop technology, including operating systems, applications, hardware, and peripherals.Key Responsibilities:Provide expert-level technical assistance in support and preparation of...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States PSG Global Solutions Careers Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at PSG Global Solutions Careers. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities* Troubleshoot and resolve hardware and software issues in a timely and efficient manner* Maintain accurate...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States University of Wisconsin Full timeJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at the University of Wisconsin-Madison. As a key member of our Computer-Aided Engineering (CAE) group, you will provide technical support services to end-users, including desktop deployment, troubleshooting, and maintenance.Under the supervision of the User Support...
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Desktop Support Specialist
3 weeks ago
Madison, Wisconsin, United States PSG Global Solutions Careers Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at PSG Global Solutions Careers. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and equipment.Key Responsibilities Troubleshoot and resolve hardware and software issues Install and configure new equipment...
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Desktop Support Specialist
4 weeks ago
Madison, Wisconsin, United States Omni Inclusive Full timeJob Summary:As an Onsite Technical Support Technician with Omni Inclusive, you will provide high-quality technical services to end-users, ensuring seamless support and minimizing downtime. Your expertise will be essential in installing and configuring desktops, laptops, and mobile devices, as well as performing break-fix, desk-side support, and data...
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Desktop Support Specialist I
3 weeks ago
Madison, Wisconsin, United States PCI Pharma Services Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at PCI Pharma Services. As a key member of our IT department, you will provide technical support and assistance to our employees, ensuring they have the necessary tools and resources to perform their jobs effectively.Key Responsibilities:Provide technical support and assistance...
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IT Service and Desktop Support Manager
4 weeks ago
Madison, Wisconsin, United States Promega Full timeJob Title: IT Service and Desktop Support ManagerAbout the Role:The IT Service and Desktop Support Manager is responsible for leading the ServiceDesk and Desktop support teams to ensure excellent, consistent service and support for internal end-user computing issues and desktop services 24/7 worldwide. This role drives operational excellence, developing,...
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Technical Support Specialist
4 weeks ago
Madison, Wisconsin, United States Novalink Solutions Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Novalink Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance to our staff, troubleshooting computer issues, and configuring and maintaining desktop equipment.Key...