Enrollment Management Director

6 days ago

Bloomington, United States Indiana University Bloomington Full time
Job Summary

The Associate Director of Enrollment Management contributes to the strategic direction of the College of Arts and Sciences, supporting its mission to serve students through balancing enrollment and managing instructional resources.

Key Responsibilities
  • Collaborates with the director to develop and implement academic year and summer instructional budgets, ensuring alignment with strategic objectives and statistical analyses.
  • Analyzes and interprets enrollment and personnel data to inform the creation, implementation, and evaluation of College-wide initiatives, supporting the director, deans, and senior staff.
  • Develops projections to guide planning efforts, ensuring accurate forecasting and informed decision-making.
  • Provides data-driven context to unit chairs, directors, and staff to advise in planning, problem-solving, and addressing a range of issues.
  • Balances course enrollment across the College, making decisions regarding low-enrolled classes, waitlists, course availability, and balance among academic units to ensure efficient curricular delivery and mitigate future problems.
  • Develops, implements, and utilizes analytical tools, databases, and dashboards to collect, manipulate, and maintain data for day-to-day operations and long-term decision-making.
  • Creates recurring and ad-hoc reports for internal and external purposes, ensuring timely and accurate information.
  • Combines expert assessment of enrollment information with a deep understanding of individual academic units to contribute to careful decision-making.
  • Utilizes diplomacy, discretion, and tact to communicate complex and sensitive matters with faculty and staff.
  • Represents the Executive Dean's Office to academic departments and programs, campus-wide offices, and relevant committees.
General Responsibilities
  • Provides day-to-day operational management of enrollment management staff, ensuring effective team performance and productivity.
  • Establishes short-term operational objectives, aligning with College goals and priorities.
  • Identifies operational issues and areas of improvement, implementing solutions to enhance processes and operational efficiency.
  • Analyzes, monitors, and evaluates performance of course enrollments, establishing work priorities, conducting performance reviews, and providing corrective actions as needed.
  • Ensures adequate staffing and effective scheduling, participating in employment decisions for assigned staff.
  • Ensures and provides training to assigned staff to improve enrollment management operations, researching and identifying development opportunities.
  • Stays up-to-date on new industry enrollment management standards, best practices, and emerging technology, keeping next-level leaders informed of trends and significant problems.
Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Education
  • Required: Bachelor's degree in business, public policy, or related field.
Work Experience
  • Required: 2 years in admissions, enrollment management, higher education student affairs, or related field.
Skills
  • Required: Proficient communication skills, maintains a high degree of professionalism, demonstrates time management and priority setting skills, demonstrates a high commitment to quality, excellent organizational skills, excellent collaboration and team building skills, effectively coaches and delivers constructive feedback, instills commitment to organizational goals, commitment to working with people of diverse backgrounds.

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