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Associate Director of Enrollment Management

2 months ago

Bloomington, United States Indiana University Bloomington Full time
Job Summary

The Associate Director of Enrollment Management contributes to the strategic direction of the College of Arts and Sciences, supporting its mission to serve students through balancing enrollment and managing instructional resources.

Key Responsibilities
  • Collaborates with the director to develop and implement academic year and summer instructional budgets, ensuring alignment with strategic objectives and statistical analyses.
  • Analyzes and interprets enrollment and personnel data to inform the creation, implementation, and evaluation of College-wide initiatives, supporting the director, deans, and senior staff.
  • Develops projections to guide planning efforts, ensuring data-driven decision making.
  • Provides data-informed context to unit chairs, directors, and staff to advise in planning, problem-solving, and addressing a range of issues.
  • Balances course enrollment across the College, making decisions regarding low-enrolled classes, waitlists, course availability, and balance among academic units to ensure efficient curricular delivery and mitigate future problems.
  • Develops, implements, and utilizes analytical tools, databases, and dashboards to collect, manipulate, and maintain data for day-to-day operations and long-term decision making.
  • Creates recurring and ad-hoc reports for internal and external purposes.
  • Combines expert assessment of enrollment information with deep understanding of the nuances of individual academic units to contribute to careful decision making.
  • Uses diplomacy, discretion, and tact to communicate complex and sensitive matters with a range of faculty and staff.
  • Represents the Executive Dean's Office to academic departments and programs, campus-wide offices, and relevant committees.
General Responsibilities
  • Provides day-to-day operational management of enrollment management staff.
  • Establishes short-term operational objectives.
  • Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
  • Analyzes, monitors, and evaluates performance of course enrollments; establishes work priorities, conducts performance reviews, and provides corrective actions as needed.
  • Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
  • Ensures and provides training to assigned staff to improve enrollment management operations; researches and identifies development opportunities for assigned staff.
  • Researches and stays up-to-date on new industry enrollment management standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.
Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

  • Bachelor's degree in business, public policy, or related field.
  • Master's degree preferred.
  • 2 years in admissions, enrollment management, higher education student affairs, or related field.
  • 3 years of higher education administration or equivalent experience preferred.
  • Experience in an analytical or data reporting role preferred.
Skills
  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Excellent organizational skills.
  • Excellent collaboration and team building skills.
  • Effectively coaches and delivers constructive feedback.
  • Instills commitment to organizational goals.
  • Commitment to working with people of diverse backgrounds.
Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana.