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Sales Operations Assistant
2 months ago
Position Overview:
Forefront Living is seeking a dedicated Sales and Marketing Assistant to join our team. This role is pivotal in providing extensive administrative support to our office personnel while ensuring the smooth operation of the sales department.
As a part of our mission-driven organization, we pride ourselves on delivering exceptional senior care services that embody compassion and integrity. Our commitment to quality care spans various services, including long-term care, memory care, skilled nursing, and hospice services.
Key Responsibilities:
- Perform administrative tasks such as preparing reports, managing correspondence, and maintaining organized files.
- Administer and manage the CRM database effectively.
- Oversee and curate content for social media platforms.
- Assist in conducting community tours for potential residents and guests.
- Manage office supplies and inventory efficiently.
- Coordinate special projects and events as required.
- Ensure accurate financial documentation and reconciliation of accounts.
- Support the sales team with timely communication and data management.
- Greet visitors and handle phone inquiries professionally.
- Utilize interpersonal skills to foster relationships with prospects and team members.
- Assist in creating marketing materials and email campaigns.
- Maintain professionalism and integrity in all interactions.
- Perform additional duties as assigned by the supervisor.
Qualifications:
- High school diploma or equivalent.
- Two to three years of experience in an administrative support role with a focus on customer service.
- Familiarity with social media strategies and CRM systems.
Essential Skills:
- Strong communication skills, both verbal and written.
- Proficient in Microsoft Office Suite, including Excel and Word.
- Ability to manage multiple priorities in a dynamic environment.
- Detail-oriented with excellent organizational skills.
- Capable of working independently as well as collaboratively within a team.
At Forefront Living, we are committed to creating a nurturing environment that respects the dignity of every individual. Join us in making a meaningful impact in the lives of those we serve.