Patient Service Representative

4 days ago


Michigan City, Indiana, United States Franciscan Health Full time

About Franciscan Health

Franciscan Health is a leading healthcare provider in the Midwest, offering comprehensive care to patients and communities through 12 ministries and access points across Indiana and Illinois.

Job Summary

We are seeking a Patient Service Representative - Float Position to join our team. As a key member of our healthcare team, you will provide exceptional customer service, greet and direct patients, family members, and visitors, and respond to inquiries and direct callers to appropriate staff for assistance.

Responsibilities

  • Float Position - Cover multiple locations with a varied schedule, requiring flexibility and adaptability.
  • Provide exemplary customer service, ensuring a positive experience for patients and their families.
  • Answer incoming calls, respond to inquiries, and direct callers to appropriate staff for assistance.
  • Schedule appointments and accurately enter data into our scheduling system.
  • Register patients, enter or update demographic and insurance information into our Electronic Medical Record (EMR) system.
  • Communicate with clinical staff to maintain patient flow and update waiting patients.
  • Collect patient payments, apply payments and adjustments to patient accounts, and balance daily encounter forms and cash drawers.

Qualifications

  • High School Diploma or equivalent required.
  • One year of customer service experience required.
  • One year of healthcare experience preferred.

Travel Requirements

Up to 100% travel may be required for this position.

Equal Opportunity Employer

Franciscan Health is an equal opportunity employer, committed to providing equal employment opportunities to all employees and qualified applicants for employment, as otherwise required by an applicable local, state, or Federal law.



  • Michigan City, Indiana, United States Franciscan Health Full time

    About Franciscan HealthWe are a leading healthcare provider in the Midwest, with a commitment to delivering compassionate and comprehensive care to our patients and communities.Job SummaryWe are seeking a highly flexible and customer-focused Patient Service Representative to join our team. As a Float Position, you will be responsible for covering multiple...


  • Michigan City, Indiana, United States Franciscan Health Full time

    Location: Various Central Indiana Locations Company Overview: Franciscan Health is a prominent non-profit healthcare organization dedicated to providing exceptional primary and specialty care. With a commitment to our mission of compassionate service, we uphold values such as Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service,...


  • Michigan City, Indiana, United States Franciscan Health Full time

    Location: Various Central Indiana Offices ABOUT FRANCISCAN HEALTH Franciscan Health is a leading non-profit healthcare organization providing comprehensive medical services across Indiana and Illinois. Our mission is rooted in compassion and respect for life, with a commitment to delivering exceptional care to our patients. With numerous hospital ministries...


  • Michigan City, Indiana, United States Meijer Full time

    About MeijerAs a family-owned company, Meijer is dedicated to serving people and communities. We strive to provide career and community opportunities centered around leadership, personal growth, and development.Job SummaryWe are seeking a skilled Cashier to join our team. As a Cashier, you will be responsible for providing efficient and effective customer...


  • Michigan City, Indiana, United States Dwyer Instruments Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Dwyer Instruments. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and building strong relationships with our clients.Key ResponsibilitiesProvide...

  • Spa Attendant

    6 days ago


    Michigan City, Indiana, United States Boyd Gaming Full time

    Job DescriptionThe Spa Attendant will be responsible for providing exceptional customer service to clients in a professional and timely manner. This includes greeting clients, checking them in, and escorting them to designated spa areas.Key Responsibilities:Greet clients in a professional and timely mannerBook appointments according to availabilityClean...


  • Michigan City, Indiana, United States Franciscan Health Full time

    Job SummaryFranciscan Health is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for guiding the delegation of responsibilities to ensure the highest level of patient care.Key ResponsibilitiesGuide the delegation of responsibilities to the appropriate staff member to meet the needs...


  • Michigan City, Indiana, United States Franciscan Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Care Coordinator to join our team at Franciscan Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our clinical services.Key ResponsibilitiesLead Clinical Team: Collaborate with nursing staff,...


  • Michigan City, Indiana, United States Franciscan Health Michigan City Full time

    Overview:This role involves a Clinical Pharmacist collaborating with healthcare professionals, including physicians and care managers, as part of a multidisciplinary medical team dedicated to enhancing patient outcomes while managing costs effectively.The Clinical Pharmacist is responsible for providing therapeutic evaluations and targeted disease management...


  • Michigan City, Indiana, United States Alick's Home Medical Equipment Full time

    **Job Summary**Alick's Home Medical Equipment is seeking a highly skilled and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Provide excellent customer service and...

  • Clinical Pharmacist

    1 week ago


    Michigan City, Indiana, United States Franciscan Health Michigan City Full time

    Overview:This role involves a Clinical Pharmacist who collaborates with healthcare professionals, including physicians and care managers, as part of a dedicated medical team aimed at enhancing patient health outcomes while managing costs effectively.The Clinical Pharmacist delivers therapeutic evaluations and disease management strategies for designated...


  • Michigan City, Indiana, United States Shady Creek Winery Full time

    Benefits and Perks:Flexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob Overview: We are in search of a skilled and refined part-time Wine Service Specialist to become a vital member of our esteemed team. As a representative of Shady Creek Winery, you will significantly enhance our guests' experience. Your role will involve...


  • Michigan City, Indiana, United States Michigan City Animal Hospital Full time

    Position Overview: Michigan City Animal Hospital is seeking a dedicated Lead Customer Service Representative to enhance our client engagement. Shift Details: This is a Full-Time role, with a flexible schedule that may include weekdays and Saturdays, adapting to the clinic's operational needs. Typically, the schedule consists of four shifts per week,...


  • Michigan City, Indiana, United States Robert Tylisz Appliance Full time

    Job SummaryRobert Tylisz Appliance is seeking a highly skilled and experienced Salesperson to join our team. As a Salesperson, you will be the face and voice of the company, engaging customers in person, by phone, and through text message about our products and services.Key Responsibilities:Customer Engagement: Greet and engage customers about their...


  • Michigan City, Indiana, United States Daily Thread Full time

    About Daily Thread:At Daily Thread, we pride ourselves on delivering an exceptional shopping experience to our customers. As a Sales Floor Associate, you will be instrumental in ensuring that our customers enjoy their time in our store.Role Overview:In this position, your enthusiasm for our merchandise and your approachable nature will assist customers in...


  • Michigan City, Indiana, United States Alick's Home Medical Equipment Full time

    Customer Service RepresentativeOverview of ResponsibilitiesThe Customer Service Representative plays a crucial role in providing exceptional support and assistance to clients interacting with Alick's Home Medical Equipment.This position involves:Acting as a welcoming presence for customers, whether they are visiting in person or reaching out via...


  • Michigan City, Indiana, United States Daily Thread Full time

    At Daily Thread, we are looking for a dedicated Sales Associate who will be instrumental in providing an exceptional shopping experience for our clientele. Your enthusiasm for our merchandise and approachable nature will assist customers in discovering their ideal selections. Working closely with your colleagues and supervisors, you will contribute to the...


  • Michigan City, Indiana, United States Daily Thread Full time

    At Daily Thread, we are seeking a dedicated Sales Associate to enhance our customers' shopping experience. In this role, your enthusiasm for our merchandise and approachable nature will assist customers in discovering their ideal selections. Working collaboratively with your colleagues and supervisors, you will contribute to the store's success while...

  • Caregiver Assistant

    4 days ago


    Michigan City, Indiana, United States ALL NEEDS MET PERSONAL CARE SERVICE Full time

    Job SummaryWe are seeking a compassionate and experienced Caregiver to provide high-quality care to our clients in a professional and supportive manner. As a Caregiver with our agency, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.The ideal candidate will possess excellent communication skills,...


  • Michigan City, Indiana, United States Nightingale Nurses Full time

    Nightingale Nurses is in search of a traveling Ultrasound Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: Ultrasound SpecialistField: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, night shiftsEmployment Type: TravelAbout Nightingale NursesThe premier name in travel nursingAs a healthcare...