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Retail Sales Representative

2 months ago

Michigan City, Indiana, United States Daily Thread Full time

About Daily Thread:
At Daily Thread, we pride ourselves on delivering an exceptional shopping experience to our customers. As a Sales Floor Associate, you will be instrumental in ensuring that our customers enjoy their time in our store.

Role Overview:
In this position, your enthusiasm for our merchandise and your approachable nature will assist customers in discovering their ideal selections. Working collaboratively with your colleagues and supervisors, you will contribute to the store's success while engaging in essential tasks such as restocking and maintaining an organized shopping environment. Your dedication to outstanding customer service and creating a welcoming atmosphere will be vital to our store's achievements.

Key Responsibilities:

  • Deliver exceptional customer service through effective sales techniques
  • Greet and assist customers with their inquiries
  • Meet and exceed sales targets for your department
  • Ensure store areas are well-stocked and visually appealing
  • Proactively engage with customers on the sales floor
  • Maintain product knowledge to discuss options with customers
  • Handle point of sale transactions efficiently
  • Promote additional products through cross-selling
  • Manage merchandise returns professionally
  • Collaborate with team members to provide excellent service
  • Establish trust and rapport with customers
  • Assist with stocking and processing incoming shipments

Qualifications:

  • Prior experience in retail sales or a comparable position
  • Familiarity with sales strategies and customer service practices
  • Proficient in English communication
  • Basic mathematical skills
  • Experience with point of sale systems
  • Understanding of inventory management processes
  • Excellent communication and interpersonal abilities
  • Dynamic personality with a focus on customer satisfaction
  • Capability to perform under pressure and resolve customer issues
  • Flexible schedule availability, including evenings and weekends
  • Physical ability to lift items weighing up to 40 pounds

Perks of the Position:

  • Paid sick leave
  • Attractive employee discounts on products
  • Wellness initiatives for employees
  • Monthly performance-based bonuses