Senior Client Service Coordinator
2 weeks ago
Position Overview:
Michigan City Animal Hospital is seeking a dedicated
Lead Customer Service Representative to enhance our client engagement.
Shift Details: This is a Full-Time role, with a flexible schedule that may include weekdays and Saturdays, adapting to the clinic's operational needs. Typically, the schedule consists of four shifts per week, including two longer shifts and two shorter ones. We are also open to part-time candidates who can commit to a consistent afternoon schedule. Our operating hours are Monday to Friday from 7 AM to 6 PM and Saturday from 8 AM to 12 PM.
Compensation: $23.00/hour, commensurate with experience.
Required Experience: A strong background in leadership and customer service is essential. Experience in a professional receptionist role, administrative tasks, or within the veterinary/animal care sector is preferred.
This role operates in a fast-paced environment that demands precision and attention to detail.
Key Responsibilities:
- Uphold the Core Values and Mission Statement of the organization.
- Welcome clients and their pets warmly, ensuring a positive and solution-focused interaction.
- Manage incoming calls efficiently, addressing client inquiries regarding animal care and veterinary services.
- Direct calls to the appropriate personnel and relay messages promptly.
- Coordinate appointment scheduling and confirm bookings in accordance with clinic protocols.
- Document client interactions accurately in medical records.
- Provide training to new staff members using a structured approach.
- Foster teamwork and collaboration across departments.
- Process transactions accurately, explaining invoices clearly to clients.
- Handle payment processing, including cash and credit transactions.
- Verify client account eligibility for services.
- Ensure accurate record-keeping of client information.
- Assist clients with prescription refills and provide guidance on product usage.
- Advise clients on preventative care products and services.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service or reception within the veterinary field is mandatory.
- Commitment to the organization's core values is essential.
- Proficient computer skills, including communication tools.
- Familiarity with veterinary terminology is necessary.
- Excellent spelling and grammar skills are required.
- Ability to manage challenging situations with professionalism.
- Must demonstrate a genuine affinity for animals and their owners.
We prioritize our people and uphold our values.
Michigan City Animal Hospital is an equal opportunity employer, dedicated to fostering an inclusive environment for all employees.
-
Senior Care Coordinator
2 weeks ago
Michigan City, Indiana, United States Franciscan Health Full timePosition Overview:As a vital member of the healthcare team, the Care Manager III plays a crucial role in the comprehensive management of patient care.Key Responsibilities:- Collaborate effectively with healthcare professionals to ensure coordinated patient care.- Conduct thorough psychosocial assessments and evaluate family dynamics.- Review patient records...
-
Spa Services Coordinator
2 weeks ago
Michigan City, Indiana, United States Blue Chip Casino Hotel Spa Full timeSpa Attendant Job DescriptionCompany Overview:Blue Chip Casino Hotel Spa is a premier destination for relaxation and rejuvenation, offering a unique blend of luxury and comfort. We pride ourselves on delivering exceptional experiences to our guests while maintaining a commitment to excellence and innovation.Position Overview:The Spa Attendant is essential in...
-
Senior Audit Consultant
2 weeks ago
Michigan City, Indiana, United States CBIZ Full timeCBIZ (NYSE: CBZ) is a leading provider of financial and employee business services across the United States, with a strong presence in over 120 offices and a dedicated team of nearly 7,000 associates. Our commitment to delivering exceptional service is recognized nationally, as evidenced by our accolades for 2023, including:Best and Brightest Companies to...
-
Client Support Specialist
1 week ago
Michigan City, Indiana, United States Alick's Home Medical Equipment Full timeClient Support SpecialistOverview of ResponsibilitiesThe Client Support Specialist serves as a vital point of contact for customers, providing assistance and guidance regarding home medical equipment and services.This role involves:Engaging with customers through various communication channels, ensuring a welcoming and informative experience.Possessing a...
-
Client Support Specialist
1 week ago
Michigan City, Indiana, United States Alick's Home Medical Equipment Full timeClient Support SpecialistOverview of ResponsibilitiesThe Client Support Specialist serves as a vital point of contact for customers, providing assistance and guidance regarding home medical equipment and services.This role requires a comprehensive understanding of various medical products and the ability to effectively communicate their benefits to...
-
Senior Loan Operations Analyst
2 weeks ago
Michigan City, Indiana, United States UnitedLex Full timeJob Overview The Senior Analyst in Syndicated Loan Operations will play a crucial role within UnitedLex's financial services division. This position is focused on managing all lifecycle events associated with Syndicated Loans, while providing expert insights for projects and process improvements. This role is primarily office-based due to the nature of the...
-
Client Support Specialist
2 weeks ago
Michigan City, Indiana, United States Alick's Home Medical Equipment Full timeCustomer Service RepresentativeOverview of ResponsibilitiesThe Customer Service Representative plays a crucial role in providing exceptional support and assistance to clients interacting with Alick's Home Medical Equipment.This position involves:Acting as a welcoming presence for customers, whether they are visiting in person or reaching out via...
-
Spa Services Coordinator
1 week ago
Michigan City, Indiana, United States Blue Chip Casino Hotel Spa Full timeSpa Attendant Job DescriptionCompany Overview:Blue Chip Casino Hotel Spa is a premier destination for relaxation and rejuvenation, offering a luxurious experience in the heart of the entertainment industry. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.Position Overview:The Spa Attendant is essential...
-
Spa Services Coordinator
2 weeks ago
Michigan City, Indiana, United States Blue Chip Casino Hotel Spa Full timeSpa Attendant Job DescriptionCompany Overview:Blue Chip Casino Hotel Spa is a premier destination for relaxation and rejuvenation, committed to delivering outstanding service and an exceptional experience for our guests.Position Overview:The Spa Attendant is essential in ensuring a pleasant and immaculate spa atmosphere. This role involves welcoming guests,...
-
HR Coordinator
2 weeks ago
Michigan City, Indiana, United States Creative Financial Staffing Full timeHuman Resources CoordinatorAbout Creative Financial Staffing:Creative Financial Staffing is partnering with a well-established financial services organization with over two decades of experience to identify a Human Resources Coordinator for their team.The management team fosters a culture of open communication and accessibility.This role is independent,...
-
Senior Volunteer Program Coordinator
2 weeks ago
Tell City, Indiana, United States Lincoln Hills Development Corporation Full timePosition OverviewLincoln Hills Development Corporation (LHDC) is looking for a dedicated full-time RSVP Specialist to manage and enhance the RSVP program. This role involves collaborating closely with LHDC and the RSVP Policy Council to ensure effective program operations.Key ResponsibilitiesOversee the planning and execution of recruitment, orientation, and...
-
Senior Volunteer Program Coordinator
2 weeks ago
Tell City, Indiana, United States Lincoln Hills Development Corporation Full timePosition OverviewLincoln Hills Development Corporation (LHDC) is in search of a dedicated RSVP Specialist to oversee the comprehensive management of the RSVP initiative. This role is pivotal in collaborating with LHDC and the RSVP Policy Council to ensure the program's success.Key ResponsibilitiesThe RSVP Specialist will be responsible for:Designing and...
-
Onboarding Logistics Project Coordinator
2 weeks ago
Michigan City, Indiana, United States APS Full timeSalary: $91,702 - $104,753 + up to 15.4% SuperannuationLocation: Various locations across AustraliaPosition OverviewAs an Onboarding Logistics Coordinator, you will be responsible for orchestrating and executing onboarding initiatives within the Naval Acquisition and Sustainment sectors.Your role will involve engaging proactively with stakeholders to...
-
Care Coordinator
6 days ago
Michigan City, Indiana, United States Paladin Full timeJob Summary:Paladin is seeking a highly motivated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing personalized support to individuals with disabilities, enabling them to maintain or increase their independent functioning skills.Key Responsibilities:Personal Care and Support: Assist...
-
Customer Service Liaison
3 days ago
Michigan City, Indiana, United States Alick's Home Medical Equipment Full time**Job Summary**Alick's Home Medical Equipment is seeking a highly skilled and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Provide excellent customer service and...
-
Patient Care Coordinator
3 days ago
Michigan City, Indiana, United States Franciscan Health Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Care Coordinator to join our team at Franciscan Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our clinical services.Key ResponsibilitiesLead Clinical Team: Collaborate with nursing staff,...
-
Support Services Specialist
1 week ago
Michigan City, Indiana, United States Paladin Full timeSupport Services Specialist Job Overview: **POSITION OBJECTIVE:** The Support Services Specialist is tasked with addressing personal care needs and engaging in individualized activities aimed at empowering individuals with disabilities to enhance, sustain, or develop their independent living skills. This role may encompass areas related to leisure,...
-
Support Services Specialist
2 weeks ago
Michigan City, Indiana, United States Paladin Full timeSupport Services Specialist Job Description:POSITION OBJECTIVE:Accountable for addressing personal health care requirements and executing individualized activities aimed at aiding individuals with disabilities in acquiring, sustaining, or enhancing their independent living skills. This may encompass areas of leisure, enjoyment, and education. Activities may...
-
Senior Line Cook Supervisor
2 weeks ago
Michigan City, Indiana, United States Blue Chip Casino Hotel Spa Full timeJob OverviewCompany Overview:Blue Chip Casino Hotel Spa is a leading entity in the gaming and hospitality industry, renowned for delivering exceptional experiences to our guests. Our commitment to excellence drives us to continually innovate and maintain our status as a top-tier establishment.Position Summary:The Senior Line Cook Supervisor plays a pivotal...
-
Spa Attendant
6 days ago
Michigan City, Indiana, United States Boyd Gaming Full timeJob DescriptionThe Spa Attendant will be responsible for providing exceptional customer service to clients in a professional and timely manner. This includes greeting clients, checking them in, and escorting them to designated spa areas.Key Responsibilities:Greet clients in a professional and timely mannerBook appointments according to availabilityClean...