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Patient Care Coordinator

2 months ago


Michigan City, Indiana, United States Franciscan Health Full time
Job Summary

Franciscan Health is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for guiding the delegation of responsibilities to ensure the highest level of patient care.

Key Responsibilities
  • Guide the delegation of responsibilities to the appropriate staff member to meet the needs of the patient population based on the staffing model.
  • Account for all aspects of patient care, including quality, safety, documentation, throughput, and criteria for level of care and service.
  • Assure compliance with professional standards, regulatory, and hospital codes of conduct.
  • Evaluate the quality and effectiveness of nursing practice on the designated shift or area of responsibility.
  • Collaborate with nursing staff, interdisciplinary staff, and teams to ensure seamless patient care.
  • Maintain and demonstrate current knowledge in the administration of healthcare organizations to advance nursing practice and the provision of quality healthcare services.
  • Demonstrate a commitment to lifelong learning and ongoing professional development through continuing education, certification, and participation in professional organizations.
  • Support and disseminate research findings and the integration of evidence-based practice guidelines for nursing practice and standards of care.
  • Perform patient care when needed to support the sustainable staffing model.
  • Perform regular rounding for outcomes on patients and staff.
  • Perform timely and effective service recovery to address patient/family complaints and grievances.
  • Assume responsibility for patient throughput and timely discharge in conjunction with bedside nurses and Case Management staff.
  • Participate in the development, implementation, and maintenance of policies, procedures, standards, protocols, clinical guidelines, documentation systems, and programs that support the clinical practice of nursing.
Qualifications
  • Bachelor's Degree Required
  • 3 years Nursing/Patient Care Required
  • 1 year Area of practice or related specialty Preferred
  • Registered Nurse (RN) - Required
  • Basic Life Support Program (BLS) - American Heart Association within 90 Days Required
  • Unit Specific Certifications - Franciscan Alliance Required if required by unit. Preferred
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association Required if required by unit. Preferred
  • Pediatric Advanced Life Support (PALS) - Required if required by unit. Preferred
  • Neonatal Resuscitation Program (NRP) - Required if required by unit. Preferred