Operations Director
1 week ago
Mayroad is seeking an experienced Operations Director to lead our property management portfolio and drive operational excellence.
Job SummaryThe Operations Director will oversee all aspects of property operations, including maintenance management, leasing and sales, and resident services. This role requires a strong leader who can foster an environment of teamwork, efficiency, and superior customer service.
Key Responsibilities- Oversee all aspects of property operations, including maintenance management, leasing and sales, and resident services
- Conduct overall leadership and management of property management teams
- Develop and maintain strong relationships with local stakeholders and partners
- Support the maintenance of physical assets through strategic planning and research
- Contribute to the development of annual growth objectives and resource planning
- Lead the development and implementation of customer service programs and evaluation processes
- Oversee Mayroad's property management portfolio, including capital repair and replacement
- Work with senior leadership to maximize efficiencies and drive operational excellence
- Supervise staff, including hiring, scheduling, and assigning work
- Manage others through subordinate supervisors
- Bachelor's degree in Real Estate or related field
- 5+ years of experience in managing a multisite property management portfolio
- 3+ years of supervisory experience of a high-level performance team
- Strong understanding of organizational resources, priorities, and policies
- Able to collaborate and foster strong partnerships with internal and external stakeholders
- Demonstrable business sophistication and financial aptitude
- Analytical mindset with the ability to analyze and interpret data
- Proven history of building strategic relationships and creating customer value
- Proven success leading by example and empowering team members
- Computer proficiency and working knowledge of operational software
The Operations Director will work in an office setting with travel comprising up to 25-40 percent of duties. The role requires the ability to work from home with minimal distractions and occasional travel to construction/renovation sites.
Physical DemandsThe Operations Director will be required to travel regularly and may occasionally involve exposure to industrial hazards. The role requires the ability to sit for extended periods and use hands to finger.
CompensationMayroad offers a competitive yearly salary and benefits package.
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